Schaerer Coffee Prime Operating Instructions Manual
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Summary of Contents for Schaerer Coffee Prime
- Page 1 Schaerer Coffee Prime Operating instructions V04 / 02.2013 Schaerer Ltd. P.O. Box Original operating instructions...
- Page 2 Drinking water tank Mains water supply Front of SCP Power connection and on/off main switch Waste water outlet Back of SCP Status bar sing Schaerer Ltd. Original operating instructions P.O. Box BASCP-USA_en Allmendweg 8 CH-4528 Zuchwil info@schaerer.com www.schaerer.com N° 022173...
- Page 3 This document is copyrighted. All rights are reserved. The reproduction, distribution, transmission via electronic systems or trans- lation of this document in another language is not permitted without the written consent of Schaerer Ltd. This applies to the entire document, as well as to individual excerpts thereof. The contents of the document are based on the most current data available at the time of printing.
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Page 4: Table Of Contents
Table of contents Welcome ........6 Select coffee strength . - Page 5 Bookkeeper profile ....... . 53 Bookkeeper reduced profile ......54 Operator profile.
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Page 6: Welcome
Welcome Welcome Welcome This coffee machine is part of the next generation of fully automatic coffee machines. Our com- pany's core competence as well as decades of experience flowed into designing this equip- ment. These operating instructions provide information about the product, its operation and how to clean the coffee machine. - Page 7 Welcome www.schaerer.com To reduce the risk of fire or electric shock, do not remove cover. No user-serviceable parts inside. Repair should be done by authorized service personnel only. • The lightning flas with arrow head symbol, within an equilateral triangle, is intended to alert the user to the presence of uninsulated „dangerous voltage“...
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Page 8: Product Description
The unit may be placed in self-service areas if attended to by trained personnel. Use of this equipment is subject to the "General Terms and Conditions" of Schaerer AG and these operating instructions. In legal terms, any other use is not an intended use. The manu- facturer accepts no liability for damage resulting from unintended use. -
Page 9: Scope Of Delivery And Accessories
Up to 12 oz (ca. 350 ml) Up to 16 oz (ca. 470 ml) Scope of delivery and accessories Quantity Designation Article number Schaerer Coffee Prime coffee machine Documentation Operating instructions Delivery Quality Form General accessories Replacement cartridge 200 072617 Adapter for replacement cartridge 200 33.2327.1000... -
Page 10: Options And Optional Accessories
Product description Options and optional accessories Example Option Description Powerpack The "Powerpack" option offers a larger boiler power for greater coffee or coffee/milk out- put. Boiler power of 2 or 3 kW. Side cooling unit External cooling unit for machines with Milk Smart. - Page 11 Product description www.schaerer.com Example Option Description Internal coin and token tester An internal coin tester can be integrated. This system is installed in place of the se- cond powder system and is lockable. An internal payment system can be retrofit- ted.
- Page 12 Product description Example Option Description Base with grounds container The base contains a grounds container with increased capacity (up to 85 coffee grounds cakes) and storage space for cleaning pro- ducts. The base can be retrofitted. Base for side cooling unit or cup dispenser.
- Page 13 Product description www.schaerer.com Example Option Description Powder system with 1 large powder contai- One large powder container can be added to the powder system on the left instead of two small ones. Capacity of large powder container: 1.4 kg/ Cold water mixing valve to powder system...
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Page 14: Technical Data
Product description Example Option Description Movable cup grid with reduced cup height Two cup grids are available for selection. With the standard cup grid, the height above the cup grid is 15 mm higher. The cup grid with a lower cup height by 15 mm can be retrofitted. -
Page 15: Serial Plate
Product description www.schaerer.com Overpressure Steam boiler Hot water boiler Working overpressure 4 bar 16 bar Permissible working overpressure (p max): 16 bar 16 bar Test overpressure 24 bar 24 bar Capacity Water tank capacity 5.2 l Bean hopper capacity 600 g... -
Page 16: Declaration Of Conformity
In case of any modifications of the units that have not been approved by Schaerer, this declaration is rendered invalid. The following harmonised standards have been applied. A quality management system certified by Bureau Veritas, in ac- cordance with SN EN ISO 9001: 2008, has been used to ensure the proper adherence to the requirements. -
Page 17: Installation And Commissioning
Installation and commissioning www.schaerer.com Installation and commissioning This equipment is to be installed to comply with applicable federal, state or local plumbing codes. This includes adequate backflow protection Setting up the coffee machine Location The location where the coffee machine is set up must meet the conditions specified be- CAUTION! low. -
Page 18: Mains Cable
• Schaerer AG recommends against using an extension cable. If, despite this, an extension cable is used (minimum cross-section: 1.5 mm²), observe the manufacturer data for the cable (operating instructions) and the locally applicable regulations. -
Page 19: Water Connection/Draining
Installation and commissioning www.schaerer.com SCP Powerpack (option) Connecting Fuse protec- cable conduc- Mains Power requirements tion (site tor cross-sec- face) tion 3 x 0.75 mm² *1L, N, PE 220 – 240 V ~ 50/60 Hz 1800-2300 W 10 – 16 A 3 x 1.0 mm²... -
Page 20: Installation
Installation and commissioning Installation Unpacking the machine Read the “Setting up the coffee machine” and “Power supply” chapters carefully before install- ing. ► Unpack the machine. ► Check the remaining package contents for accessories. ► Remove the accessories supplied in the grounds container and water tank. -
Page 21: Deinstallation And Disposal
Installation and commissioning www.schaerer.com Deinstallation and disposal The coffee machine must be disposed of correctly in conformity with local and legal regula- tions. ► Contact service partner. BASCP-USA_EN V04 | 02.2013... -
Page 22: Operation
Operation Operation Check before switching on ► Before switching on the coffee machine, check whether the following conditions are ful- filled. Conditions for switching on the coffee machine: • The main water valve (in machines with a mains water supply) is open/the drinking water tank is filled with fresh water. -
Page 23: Main Touch Screen Window
Operation www.schaerer.com Option 1: Side cooling unit ► Connect the side cooling unit to the mains and switch it on using the main switch. Take heed of the operating instructions of the side cooling unit. See "Operation" - "Fill and connect" - "Milk" - "Option: side cooling unit". - Page 24 Operation Symbol Description Beverage but- The desired beverage can be assigned to each beverage button and pro- grammed accordingly. The respective beverage is dispensed by pressing a beverage button. The beverage buttons can be named and assigned as desired by a service technician.
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Page 25: Open The Front Door Of The Machine
Operation www.schaerer.com Open the front door of the machine ► Press the [Service menu] field on the touch screen (see figure). The Service menu appears. ► Press the field for opening the service door (see figure). The service door opens. -
Page 26: Water
Operation Option 2: Large bean hopper ► Pour in coffee beans (max. 1200 g). ► Close the cover again. ► Close service door. Water ► Open the machine service door. See "Main window touch screen" - "Open service door". -
Page 27: Milk (Option)
Operation www.schaerer.com ► Open the machine cover (see illustration). ► Take the lid off the powder container(s). ► Turn the powder outlet elbow up by 90°. This prevents powder spilling into the machine. ► Raise the powder container at the front top and take it out of the machine. - Page 28 Operation ► Insert the hose with the milk nozzle through the machine opening into the milk container. ► Close the service door. See also "Cleaning" - "Every day" - "Changing the NcFoamer" . Option 1: Milk Smart No more than 40 cm should be between the milk package and the beverage outlet.
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Page 29: Dispensing
Operation www.schaerer.com ► Hang the hose into the container. The hose end must be in contact with the container floor. ► Close the door. Dispensing Adjusting the cup grate If a large container is being used, e. g. a Latte Macchiato glass, the adjustable cup grid must be swivelled to the right. -
Page 30: Hot Milk (Option)
Operation ► Press the hot water button (see illustration). The progress of the beverage dispensing is shown on the display. ► Remove the cup after the beverage has been dispensed. See "Dispensing options" - "Stop dispensing" to stop dispensing of the beverage. -
Page 31: [Decaf] Button
Operation www.schaerer.com Preselected beverages can be deleted at any time: ► Press the button. All preselected beverages will be deleted. [DECAF] Button The prerequisite for dispensing DECAF beverages (decaffeinated beverages) is having two mills, one of which is filled with decaffeinated beans. The field [DECAF] must be programmed by a service technician or caretaker. -
Page 32: Emptying
Operation The progress of the beverage dispensing will be shown on the main screen. ► Remove the cup after the beverage has been dispensed. See "Dispensing options" - "Stop dispensing" to stop dispensing of the beverage. Emptying Grounds container ►... -
Page 33: Transport Conditions
Operation www.schaerer.com ► Replace waste water tank. Transport conditions ► Before moving the coffee machine, disconnect the drinking water supply, the power supply and the dirty water outlet. ► Before moving the coffee machine, check the floor for obstacles and uneven areas. - Page 34 Operation If the machine will be exposed to subzero temperatures, the boilers must be emptied first. ► Please contact your service partner. The boilers can be destroyed by freezing water as it expands. CAUTION! In rooms where the temperature can fall below zero, the boilers must be emptied.
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Page 35: Cleaning
Cleaning www.schaerer.com Cleaning Cleaning intervals Cleaning intervals Automatic cleaning Machine cleaning Switch-off rinsing Manual cleaning Empty and clean the grounds container Rinse out drinking water tank Empty and clean the drip tray Cleaning the bean hopper Rinse brewing unit Clean touch screen... -
Page 36: Start Automatic Machine Cleaning
Cleaning Start automatic machine cleaning The cleaning programme is started from the touch screen. On the touch screen, the user is guided through all actions required of him or her. ► Press the [Operator Service menu] field on the touch screen (see figure). -
Page 37: Grounds Container
Cleaning www.schaerer.com ► Turn the disposable foamer head 90° to the right and pull it forward with the hose and cover panel. ► Clean both O-rings (A) with a moist cloth. ► Grease the O-rings (A) with the supplied Molykote 111 grease. Keep the opening (B) free of grease. -
Page 38: Outer Surfaces Of The Coffee Machine
Cleaning ► Press the [Operator Service menu] field on the touch screen (see figure). The Operator Service menu appears. ► Press the [ Standby ] field. The machine switches to standby. ► Spray a commercially available glass cleaner onto a paper towel. -
Page 39: As Needed
Cleaning www.schaerer.com As needed Brewing unit Coffee residue in the brewing unit can quickly lead to the formation of mould. The CAUTION! spread of mould spores in the machine results in the danger of contamination of the User at risk! coffee. -
Page 40: Powder Container (Option)
Cleaning ► Reinsert the grounds container. ► Reinsert the drip tray. Powder container (Option) Never clean the product hoppers in a dishwasher. The hoppers can get damaged. CAUTION! Clean the hoppers only with a damp cloth. Risk of machine damage! See also "Safety notes"... -
Page 41: Mandatory Cleaning
CAUTION! Use only cleaning products for daily and weekly cleaning that are recommended by Risk of machine Schaerer AG. damage! Before using cleaning product, read the information on the package label and the safety data sheet carefully. If a HEALTH & SAFETY DATA SHEET is not present, please request it from the sales partner. -
Page 42: Service And Maintenance
Service and maintenance Service and maintenance Decalcification Have the following items ready before descaling the machine: • 2 bottles (0.75 l) liquid descaler • Container for placing under the machine (5 l) The descaling procedure is performed in three stages and is display-guided. -
Page 43: Changing The Water Filter For The Internal Drinking Water Tank (Option)
► Slide the drinking water tank back into the machine. The replacement cartridges can be ordered from Schaerer AG as a 4-piece set (order number: 071397). For correct calculation of the descaling time, the hardness of the water (determined by the wa- ter hardness test) and the use of a filter must be entered in the coffee machine programming. -
Page 44: Maintenance
Service and maintenance Maintenance The coffee machine does not require regular maintenance. The maintenance schedule de- pends on multiple factors, especially the degree to which the machine is used. When maintenance is due, the machine indicates this on the display. The machine can con- tinue to be operated normally. -
Page 45: Programming
Programming www.schaerer.com Programming Overview The following predefined profiles for the end user are available in the operating menu (Service menu). • Caretaker profile • Bookkeeper profile • Bookkeeper reduced profile • Operator profile • Facilities manager profile • Quality manager profile The profiles can be enabled by a service technician. -
Page 46: Usb Port
Opens a selection field. USB port In the Schaerer Coffee Prime, software updates or backups are performed using a flash drive. The USB port is located on the right side next to the user panel and is protected by a cover. -
Page 47: Building Custodian Profile
Programming www.schaerer.com ► Press a small screwdriver into the hole next to the USB cover (see figure). The cover can now be removed. Building custodian profile The "caretaker" is the first contact person if there is a technical malfunction. He or she pos- sesses solid technical knowledge and is regularly occupied with the coffee machine. -
Page 48: System
Programming System "Water supply" menu item Display text Description Setting range Notes Water supply Aquachange switching Fixed mains water supply / Option 1: Switch from drinking water tank Int. drinking wa- to fixed mains water supply ter tank ► Open service door and remove drinking water tank. -
Page 49: Configuration
Programming www.schaerer.com "Grinder/brewing unit" menu item Display text Description Setting range Notes Grounds container capacity Here you can set how much coffee grounds 0 – 36 Scroll wheel cake the grounds container can contain befo- 0 – 70* re the instruction to empty the grounds con- tainer appears. - Page 50 Programming "General" menu item Display text Description Setting range Notes Text only beverage buttons If this setting has been activated, the bever- Off/on – age buttons will only display text and no sym- bols. Example of a text-only beverage button Beverage button symbol Two different symbol sets are available.
- Page 51 Programming www.schaerer.com "Beverage parameters" menu item Adjustment options Description Setting range Notes Change programmed beverages Different parameters of the preset beverages All letters and Pretreatment level steps: can be changed under this menu item. There numbers 1: Quick-brew coffee, ma-...
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Page 52: Service
Programming "Time / Date / Timer operation" menu item Display text Description Setting range Notes Date / time format Setting the formats for the date and time: 12 h / 24 h – ► Press the arrow button. The Options menu appears. -
Page 53: Info
► Save the desired pictures on a USB stick. – If there is no "Media" fol- Create a folder called "Media" under der, you have to navigate "Schaerer" for this. to the correct folder ma- nually. ► Insert USB stick. ► Press the [Upload pictures] field. -
Page 54: Bookkeeper Reduced Profile
Programming The following main menus are contained in the [Settings] "Service Menu" in the [Bookkeeper] profile. • Configuration • Info In the [Bookkeeper] profile, the following functions are available for direct selection in the "Ser- vice menu". • Switch the milk system on/off •... -
Page 55: Operator Profile
Programming www.schaerer.com "Info" main menu Parameters Description Setting range Notes Accounting sales statistics The beverage counters and the associated – – sales can be read out here. Sales statistics/beverages This is where the counters of the cash sales, – –... -
Page 56: Quality Manager Profile
Programming In the [Facilities manager] profile, the following functions are available for direct selection in the "Service menu". • Switch on milk system • Switch on self-service mode • Switch on quick info • Setup • Standby • Open service door The contents of the main menus are subsequently described in this chapter. - Page 57 Programming www.schaerer.com Quality manager profile The "Quality manager" can read out counters and statistics. The "Info" main menu is contained in the [Settings] "Service Menu" in the [Quality manager] profile. The following functions are available in the "Service Menu" in the [Quality manager] profile.
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Page 58: Troubleshooting
See also "Troubleshooting" - "Faults with display message". Faults with display message The most important fault messages are described below. Contact your service partner (see www.schaerer.com) if the fault persists after all of the troubleshooting measures have been tried. Display message... - Page 59 Troubleshooting www.schaerer.com Display message Cause What to do Steam boiler over temperature The water supply is interrupted. ► Check the level of the drinking water tank or the condition of the mains water supply. Blockage in the steam system. ► Check and clean the beverage outlet and steam system.
- Page 60 ► Connect the machine again and switch it on. Unable to start user interface ► Reinstall the software. General error message in con- ► Contact Schaerer technical support. trol process Unable to start control process Control process has been un-...
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Page 61: Water Quality
Water values Poor water values can lead to machine damage. CAUTION! It is imperative that the specified values be complied with. Otherwise, Schaerer AG shall Risk of machine not accept liability. damage! The following water values are a precondition for the correct operation of the coffee machine: •... -
Page 62: Determining The Water Hardness
Water quality Determining the water hardness A water hardness test must be performed to determine whether a water filter is needed. If the water values are poor, trouble-free operation of the machine cannot be ensured. The water values must also be entered when the machine is taken into service and can be readily adjusted in the machine menu. -
Page 63: Safety Notes
Safety notes www.schaerer.com Safety notes Maximum safety is one of Schaerer AG's most important product features. The effectiveness of the safety devices is guaranteed only if the following instructions are observed to prevent injuries and health hazards: • Read the User Manual carefully before using the device. -
Page 64: Risk From Cleaning Products
Safety notes Risk from cleaning products Application Danger of poisoning from swallowing cleaning products. CAUTION! Please adhere to the following points: User at risk! • Store cleaning products away from children and unauthorised persons. • Do not swallow the cleaning products. -
Page 65: Risk Of Damage To The Machine
Do not operate the device if the water supply is blocked. Otherwise, the boilers will not be refilled and the pump will run dry. • To prevent water damage in case of hose breakage, Schaerer AG recommend routing the water supply connection via a water stop valve (at the installation site). •... -
Page 66: Coffee
Safety notes Coffee Improper handling of coffee can lead to health problems. CAUTION! The following instructions absolutely must be complied with: User at risk! • Check the packaging for damage before opening. • Do not add more beans than will be needed for one day. -
Page 67: Liability
Schaerer AG service partner, a representative thereof, or other authorised persons. Complaints about material defects must be reported to Schaerer AG in writing within 30 days! For hidden defects, this period is extended to 12 months from the date of installation (work re- port, handover report), but no longer than 18 months after the product leaves the factory in Zuchwil. - Page 68 Liability BASCP-USA_EN V04 | 02.2013...
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