Call Transfer - Yealink CP860 User Manual

To deactivate call forward via phone user interface:
Press Menu->Features->Call Forward.
1.
Press
2.
Press the
3.
Press the Save soft key to accept the change.
4.
Dynamic Forwarding
To forward an incoming call to another party:
When the phone is ringing, press the FWD soft key.
1.
Enter the number you want to forward the incoming call to.
2.
Press
3.
The LCD screen prompts a call forward message.

Call Transfer

You can transfer a call to another party in one of three ways:
Blind Transfer: Transfer a call directly to another party without consulting.

Semi-Attended Transfer: Transfer a call when the target phone is ringing.

Attended Transfer (Consultative Transfer): Transfer a call with prior consulting.

To perform a blind transfer:
Press the Tran soft key during a call.
1.
Enter the number you want to transfer the call to.
2.
Press the Tran soft key to complete the transfer.
3.
Then the call is connected to the number to which you are transferring.
or to select the desired forwarding type, and then press the Enter soft key.
or soft key to select Disabled to deactivate the call forward.
, , or the Send soft key.
Using Your Phone with SIP/Cloud Account
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