Shared Call Appearance (Sca) - Yealink CP860 User Manual

Enter the SIP URI (e.g., sip:moh@sip.com) in the Music Server URI field.
2.
Click Confirm to accept the change.
3.
When you have placed a call on hold, the held party can hear the music.
For this feature to function, all involved parties cannot use encrypted RTP (SRTP).
Note
Music on hold server is configurable via web user interface only.

Shared Call Appearance (SCA)

You can use SCA feature to share an extension which can be registered on two or more IP
phones at the same time. The shared line is indicated by a different line icon.
In the following figure, the registered line is shared:
If two phones share a line, an incoming call to this extension will cause both phones to ring
simultaneously. The incoming call can be answered on either phone but not both.
This feature is very useful in the boss and secretary scenario. For example, the secretary can
share the boss's extension on her phone. When there is an incoming call to the extension of the
boss, both the phones of the boss and the secretary will ring simultaneously. Either the boss or
the secretary can answer the call.
Using Your Phone with SIP/Cloud Account
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