Cisco DX650 Administration Manual page 190

Status Menu
Message
Load rejected HC
No default router
No DNS server IP
No Trust List installed
Restart requested by
Cisco Unified
Communications
Manager
Cisco Desktop Collaboration Experience DX650 Administration Guide, Release 10.1(1)
172
Description Possible explanation and action
The application that was Occurs if you were attempting to install a version of
downloaded is not software on this Cisco Desktop Collaboration
compatible with Cisco Experience that did not support hardware changes on
Desktop Collaboration this device.
Experience hardware.
Check the load ID assigned to Cisco Desktop
Collaboration Experience (from Cisco Unified
Communications Manager, choose Device > Phone).
Reenter the load displayed on Cisco Desktop
Collaboration Experience.
DHCP or static
configuration did not
specify a default router.
A name was specified but
DHCP or static IP
configuration did not
specify a DNS server
address.
The CTL file or the ITL The Trust List is not configured on the Cisco Unified
file is not installed on Communications Manager, which does not support
Cisco Desktop security by default.
Collaboration
For more information about the Trust List, see the Cisco
Experience.
Unified Communications Manager Security Guide.
Cisco Desktop Configuration changes have likely been made to Cisco
Collaboration Experience Desktop Collaboration Experience in Cisco Unified
is restarting based on a Communications Manager, and Apply has been pressed
request from Cisco so that the changes take effect.
Unified Communications
Manager.
• If Cisco Desktop Collaboration Experience has a
static IP address, verify that the default router has
been configured. See Ethernet Settings Menu, on
page 105 for details.
• If you are using DHCP, the DHCP server has not
provided a default router. Check the DHCP server
configuration.
• If Cisco Desktop Collaboration Experience has a
static IP address, verify that the DNS server has
been configured. See Ethernet Settings Menu, on
page 105 for details.
• If you are using DHCP, the DHCP server has not
provided a DNS server. Check the DHCP server
configuration.