Cisco DX650 Administration Manual page 191

Message Description
TFTP access error TFTP server is pointing
to a directory that does
not exist.
TFTP error Cisco Desktop
Collaboration Experience
does not recognize an
error code provided by
the TFTP server.
TFTP timeout TFTP server did not
respond.
Timed Out Supplicant attempted
802.1X transaction but
timed out due to the
absence of an
authenticator.
Trust List update failed, Updating CTL and ITL
verification failure files failed.
Version error The name of Cisco
Desktop Collaboration
Experience load file is
incorrect.
XmlDefault.cnf.xml, or Name of the
.cnf.xml corresponding configuration file.
to Cisco Desktop
Collaboration
Experience device name
Cisco Desktop Collaboration Experience DX650 Administration Guide, Release 10.1(1)
Possible explanation and action
• If you are using DHCP, verify that the DHCP
server is pointing to the correct TFTP server.
• If you are using static IP addresses, check
configuration of TFTP server. See
Settings Menu, on page 105
assigning a TFTP server.
Contact Cisco Technical Assistance Center (TAC).
• Network is busy - The errors resolve themselves
when the network load reduces.
• No network connectivity between the TFTP server
and Cisco Desktop Collaboration Experience -
Verify the network connections.
• TFTP server is down - Check configuration of
TFTP server.
Authentication typically times out if 802.1X is not
configured on the switch.
Message displayed in case of error.
Make sure that Cisco Desktop Collaboration Experience
load file has the correct name.
None. This configuration file provides an informational
message indicating the name of the configuration file
for Cisco Desktop Collaboration Experience.
Status Menu
Ethernet
for details about
173