Destination Profiles; Call Home Alert Groups - Cisco nexus 5000 series Cli Configuration Manual

Information About Call Home
S e n d f e e d b a c k t o n x 5 0 0 0 - d o c f e e d b a c k @ c i s c o . c o m
Call Home includes a fixed set of predefined alerts on your switch. These alerts are grouped into alert
groups and CLI commands to are assigned to execute when an alert in an alert group occurs. The switch
includes the command output in the transmitted Call Home message. See the
section on page 1-2
triggers.
The Call Home feature offers the following advantages:
•
•
•

Destination Profiles

A destination profile includes the following information:
•
•
•
•
You can also configure a destination profile to allow periodic inventory update messages by using the
inventory alert group that will send out periodic messages daily, weekly, or monthly.
Nexus 5000 Series switches support the following predefined destination profiles:
•
•
•
See the

Call Home Alert Groups

An alert group is a predefined subset of Call Home alerts that are supported in all Nexus 5000 Series
switches. Alert groups allow you to select the set of Call Home alerts that you want to send to a
predefined or custom destination profile. The switch sends Call Home alerts to e-mail destinations in a
Cisco Nexus 5000 Series Switch CLI Software Configuration Guide
1-2
for a list of alerts and the predefined set of CLI commands sent when the alert
Automatic execution and attachment of relevant CLI command output.
Multiple message format options such as the following:
Short Text—Suitable for pagers or printed reports.
–
Full Text—Fully formatted message information suitable for human reading.
–
XML—Matching readable format that uses Extensible Markup Language (XML) and Adaptive
–
Messaging Language (AML) XML schema definition (XSD). The AML XSD is published on
the Cisco.com web site at http://www.cisco.com/. The XML format enables communication
with the Cisco Systems Technical Assistance Center.
Multiple concurrent message destinations. You can configure up to 50 e-mail destination addresses
for each destination profile.
One or more alert groups—The group of alerts that trigger a specific Call Home message if the alert
occurs.
One or more e-mail destinations—The list of receipents for the Call Home messages generated by
alert groups assigned to this destination profile.
Message format—The format for the Call Home message (short text, full text, or XML).
Message severity level—The Call Home severity level that the alert must meet before the switch
generates a Call Home message to all e-mail addresses in the destination profile. For more
information about Call Home severity levels, see the
page 1-5. The Nexus 5000 Series switch does not generate an alert if the Call Home severity level
of the alert is lower than the message severity level set for the destination profile.
CiscoTAC-1—Supports the Cisco-TAC alert group in XML message format.
full-text-destination—Supports the full text message format.
short-text-destination—Supports the short text message format.
"Message Formats" section on page 1-16
Chapter 1
"Call Home Message Levels" section on
for more information about the message formats.
Configuring Smart Call Home
"Call Home Alert Groups"
OL-16597-01