Troubleshooting
General Troubleshooting
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Printer Does Not Power On ............................................................................................................................................. 124
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Printer Does Not Print ........................................................................................................................................................ 125
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Printing Takes Too Long ................................................................................................................................................... 126
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Document Prints From Wrong Tray ............................................................................................................................ 127
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Printer is Making Unusual Noises ................................................................................................................................. 127
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Paper Tray Will Not Close ................................................................................................................................................ 127
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This section contains procedures to help you locate and resolve problems. Resolve some problems by
simply restarting the printer.
Printer Does Not Power On
Probable Causes
The power switch is not turned on.
The power cord is not plugged into the outlet
correctly.
Something is wrong with the outlet
connected to the printer.
The printer is connected to an outlet with a
voltage or frequency that does not match the
printer specifications.
CAUTION:
Plug the three-wire cord with grounding prong directly into a grounded AC outlet.
124
Xerox
Phaser
6510 Color Printer
®
®
User Guide
Solutions
At the printer control panel, press the Power/Wake button.
For details, refer to
Turning the Printer On and Off
Power off the printer, and plug the power cord securely into the
outlet.
• Plug another electrical appliance into the outlet and check if it
operates properly.
• Try a different outlet.
Use a power source with the specifications listed in the
Specifications
on page 222.
on page 47.
Electrical