Xerox DocuPrint 65 Operator's Manual
  1. Manuals
  2. Brands
  3. Xerox Manuals
  4. Printer
  5. DocuPrint 65
  6. Operator's manual
Xerox DocuPrint 65 Operator's Manual

Xerox DocuPrint 65 Operator's Manual

Xerox docuprint 65: operator guide
Hide thumbs Also See for DocuPrint 65:
Table of Contents

Advertisement

Quick Links

Download this manual
Xerox Document Services Platform
DocuTech 65/DocuPrint 65
Operator Guide
701P36056
DocuSP version 2.0.x
January 2001

Advertisement

Table of Contents
loading
Need help?

Need help?

Do you have a question about the DocuPrint 65 and is the answer not in the manual?

Questions and answers

Related Manuals for Xerox DocuPrint 65

Summary of Contents for Xerox DocuPrint 65

  • Page 1 Xerox Document Services Platform DocuTech 65/DocuPrint 65 Operator Guide 701P36056 DocuSP version 2.0.x January 2001...
  • Page 2 Other company trademarks are also acknowledged. While the information in this Guide is correct at the time of this publication, Xerox reserves the right at any time to change the information without notice. Changes are made periodically to this document.

  • Page 3: Table Of Contents

    Printer - ozone information ........xvi...
  • Page 4 Printer power-off ........2-4...

  • Page 5: Introduction

    Introduction The DocuTech 65/DocuPrint 65 Operator Guide is one of a number of publications which make up the Xerox Document Services Platform Series. About this guide This guide is intended for Xerox DocuTech65/DocuPrint 65 operators whose job consists of the routine operation of this printing system: operating each of...

  • Page 6: Contents

    • “Safety Notes” explains the various symbols, Cautions, and Warnings pertaining to the safe use and operation of the DocuTech 65/DocuPrint 65 systems. It also contains information on requirements and certifications required by the European Union Declaration of Conformity and The UK Electricity at Work Regulation.

  • Page 7: Requirements

    In the event of equipment malfunction, all repairs should be performed by Xerox or authorized agent. It is the responsibility of users requiring service to report the need for service to Xerox or to an authorized agent. Service can be obtained at: Xerox Customer Support 1301 Ridgeview Drive, Bldg.

  • Page 8: Canadian Industry Requirements

    Load Numbers of all the devices does not exceed 100. For service in Canada call (800) 939-3769 Operator Guide CAUTION DocuTech 65/DocuPrint 65...

  • Page 9: Electromagnetic Comparability

    Changes or modifications to this equipment not specifically approved by the Xerox Corporation may void the user’s authority to operate this equipment. Shielded cables must be used with this equipment to maintain compliance with FCC regulations.
  • Page 10 Introduction Operator Guide DocuTech 65/DocuPrint 65...

  • Page 11: Safety Notes

    Safety notes Please read the following instructions carefully before planning your install and/or operating the DocuTech 65/DocuPrint 65. Refer to them as needed to ensure the safe installation and operation of your equipment. The safety testing and performance of this product have been verified...

  • Page 12: European Union Declaration Of Conformity

    CAUTION. European Union declaration of conformity Approvals and The CE marking applied to this product symbolizes Xerox Europe Declaration of Conformity with the following applicable Directives of the European Union certification as of the dates indicated below.
  • Page 13 Please contact your local Xerox Europe representative for a list of approved accessories. Shielded cables must be used with this equipment to maintain complacence with the EMC Directive (89/336/EEC).

  • Page 14: Electricity At Work Regulation - Uk

    1989 Regulation. Customers wishing to complete safety testing should contact Xerox Europe Technical Centre for advice prior to any test implementation. The address of the Xerox Technical Centre is provided in the previous section, European Union declaration of conformity.

  • Page 15: Check Your Understanding

    Xerox Europe Customer Service Engineers ensure Xerox equipment is serviced and maintained to exacting Xerox safety standards. If you would like your Xerox equipment to be serviced and maintained to such high standards, please contact your local Xerox Europe Customer Service Organization. They will be pleased to assist you.

  • Page 16: Your Responsibility

    EQUIPMENT MAY PROVIDE MISLEADING RESULTS AND MAY CAUSE DEATH, PERSONAL INJURY AND/OR DAMAGE TO PROPERTY. Question I would like to carry out my own safety tests on the Xerox temperament in my premises. Answer You may, of course, request such tests as you deem necessary to satisfy yourself that your Xerox equipment is safe.

  • Page 17: Electrical Safety

    • Do not use an adapter to connect the printer to an electrical outlet that lacks a ground connection terminal. • The power cord is the disconnect device for this printer.

  • Page 18: Controller

    • Do not push objects into slots or openings on the equipment. Electrical shock or fire may result. • Do not obstruct ventilation openings. These openings prevent overheating of the controller. Operator Guide CAUTION DocuTech 65/DocuPrint 65...

  • Page 19: Printer Power On/Off Indicator

    A power-on/power-off indicator shows the state of the power for the printer. This indicator is located on the top front of the printer and has a rectangular shape. This indicator glows green when printer power is on and emits no light, is colorless, when the printer power is off.

  • Page 20: Printer Or Controller - Emergency Power Off

    If you need additional information about ozone, please request the Xerox publication Ozone (part number 600E74140) by calling 1-800-828-6571 in the United States and Canada. In Xerox Europe countries, call the local welcome center. Operator Guide...

  • Page 21: Printer - Laser Safety

    Class 1 Laser Product. It does not emit hazardous light, as the beam is totally enclosed during all phases of customer operation and maintenance. DocuTech 65/DocuPrint 65 Safety notes CAUTION xvii...

  • Page 22: Printer - Operational Safety

    The equipment is manufactured under a BS5750 Quality system accepted by the British Standards Institution. Standards Other National The Xerox DocuTech 65/DocuPrint 65 is also certified in compliance with applicable standards by various national bodies. Standards Do these To ensure the continued safe operation of your printer, follow these safety guidelines at all times: •...
  • Page 23 Operator Guide Your Xerox DocuTech 65/DocuPrint 65 printer is certified, manufactured, and tested in compliance with strict safety and radio frequency interference regulations. Any unauthorized alteration that includes the addition of new functions or the connection of external devices may invalidate this certification.
  • Page 24 Safety notes Operator Guide DocuTech 65/DocuPrint 65...

  • Page 25: Product Overview

    This chapter will introduce the controller and overview the capabilities of the printer. Hardware components The main DocuTech 65/DocuPrint 65 components are: • Controller (CPU with external modem, CD-ROM drive, diskette drive, monitor, keyboard, and mouse) • Printer (with internal modem) Peripheral components may include: •...

  • Page 26: Controller Components

    Product overview Controller components The main controller components are shown in Figure 1-1. Figure 1-1. Controller components CDROM Drive Diskette Drive Modem Power Operator Guide Power On/Off DocuTech 65/DocuPrint 65...

  • Page 27: Printer Components

    The following information sources are provided to assist you: • Power-on/power-off indicator is on the top front of the printer. It glows green when on and emits no light when off. • Labels are affixed at the points of need throughout the system. They depict information about loading the paper stock.

  • Page 28: Paper Trays (Trays 1-4)

    If you wish to dedicate a tray permanently to handle this size paper please contact the Xerox Welcome Center. Refer to the chapter on Paper and Stock for a listing of acceptable stock and paper sizes, orientations, and weights.

  • Page 29: Bypass Tray (Tray 5)

    The Bypass Tray can also hold non-standard size and weight paper such as transparencies, labels, covers, index, and bond paper. The Bypass Tray is shown below in Figure 1-4. Figure 1-4. Bypass Tray DocuTech 65/DocuPrint 65 Tray 5 Product overview...

  • Page 30: High Capacity Feeder (Tray 6)

    Tray 6 is provided later in this chapter under the heading, Changing the Tray 6 settings. The High Capacity Feeder is shown in Figure 1-5. Tray 6 High Capacity Feeder Operator Guide DocuTech 65/DocuPrint 65...

  • Page 31: Tray Guides And Loading Paper

    Figure 1-6. 3. Push in the paper tray. 4. If the Printer Manager programming for the tray does not match the guide settings, correct the programming. Refer to the DocuSP on-line help for information on changing the programming.
  • Page 32 Figure 1-7. Figure 1-7. Loading Trays 5 and 6 Insert paper for the Bypass Tray here. Pull the Extension Bar to extend the Bypass Tray Operator Guide Insert paper for the High Capacity Feed Tray here DocuTech 65/DocuPrint 65...

  • Page 33: Changing The Tray 6 Settings

    2. Move the guide out, over, and in, into the A4 position. 3. Slide the latch up to lock the guide. Front Guide Repeat the procedure for the front guide NOTE: Be sure to reprogram the tray in the Printer Manager to reflect the changed size. DocuTech 65/DocuPrint 65 Product overview...
  • Page 34 2. Move the guide out, over, and into the 8.5 x 11 inch position. 3. Slide the latch up to lock the guide. Front Guide Repeat the procedure for the front guide NOTE: Be sure to reprogram the tray in the Printer Manager to reflect the changed size. 1-10 Operator Guide...

  • Page 35: Finisher

    6.7 x 8 inch (170 x 203 mm) to 12 x 18 inch (305 x 457 mm) of 16 to 110 lb (60 to 200 gsm) stock. Up to a maximum of 50 sheets of 20 lb (80 gsm) can be stapled. DocuTech 65/DocuPrint 65 Product overview Top Tray...
  • Page 36 2. raises a message to empty the Stacker 3. waits until the sets are removed 4. raises the Stacker Tray 5. cycles up and resumes printing. If these parameters are not satisfactory for your printing, contact Xerox. 1-12 Operator Guide DocuTech 65/DocuPrint 65...

  • Page 37: Unloading The Stacker During Printing

    If it is necessary to unload the Stacker during printing, use the following procedure: 1. Press the Finisher button. 2. Wait for the printer to finish producing the set being printed. 3. Wait while the Stacker Tray is automatically lowered. 4. Unload the Stacker Tray.

  • Page 38: Peripheral Hardware Components

    Peripheral hardware components You may have peripheral components such as an External SCSI Hard Drive and an External Tape Drive on a special accessory shelf as shown in Figure 1-10. Figure 1-10. Special accessory shelf 1-14 Operator Guide DocuTech 65/DocuPrint 65...

  • Page 39: Controller Software

    Modems The controller has an external modem that is on or off according to the site requirements for this modem or as needed by Xerox service. The printer has an internal modem that is normally on to enable the Sixth Sense diagnostics feature or as needed by Xerox service.
  • Page 40 Product overview Operator Guide 1-16 DocuTech 65/DocuPrint 65...

  • Page 41: Maintenance

    Your Xerox DocuTech 65/DocuPrint 65 system is designed to maximize printer performance. This includes using a short paper path in order to reduce jams, and Customer Replaceable Units (CRUs) in order to avoid extended periods of downtime. This chapter discusses some basic maintenance procedures including the following: •...

  • Page 42: Controller Power-On Procedure

    To power on the controller: 1. Switch on the power for each of the connected peripherals. 2. Switch on the monitor. 3. Press the controller “On” button. 4. Confirm that the controller LED light is on. Operator Guide Power On Button DocuTech 65/DocuPrint 65...

  • Page 43: Printer Power-On Procedure

    Printer power-on procedure When the printer is on, the power-on/power-off indicator glows green. The printer must be switched on by pressing a switch on the printer. The printer cannot be powered on from the DocuSP Print Services interface that runs on the controller. The printer power switch is shown in Figure 2-2.

  • Page 44: Power-Off Procedures

    3. Confirm that the power-on/power-off indicator is colorless. Printer Power-Off Using The Printer Switch It is not obvious from the position of the switch whether the printer is on or off. View the power-on/power-off indicator to determine the printer state: green for on, colorless for off.
  • Page 45 Figure 2-3. Printer power-off Printer Power-Off Using The Red Button A red button, located inside the printer, provides a less gentle method for powering off the printer. This power-off procedure immediately cuts power to the printer in an uncontrolled manner without confirmation or delay. Any jobs in the queue will be immediately lost without confirmation.
  • Page 46 Maintenance Figure 2-4. Printer power-off, red button After the Red Button is used, the printer will take longer to reboot. Operator Guide RED BUTTON DocuTech 65/DocuPrint 65...

  • Page 47: Controller Power-Off

    6. Verify that the controller front panel LED is off and that the controller fans are not spinning. 7. Switch off external devices or any peripherals. 8. Switch off the monitor. 9. Disconnect the cables to any peripheral equipment. DocuTech 65/DocuPrint 65 Maintenance CAUTION POWER OFF BUTTON...

  • Page 48: Emergency Power-Off Procedures

    Immediate Shutdown. • Pull the controller power cord from its receptacle. Printer power-off To power off the printer in an emergency use any of the following methods: • Press the red button on the printer. • Pull the printer power cord from the power receptacle.

  • Page 49: Printer Faults

    • Paper Jam NOTE: For detailed information on the Customer Replaceable Units, refer to the DocuTech 65/DocuPrint 65 Operator Guide and the DocuSP Help. Clearing printer faults Instructions for clearing faults will be displayed on the controller. Simply follow the instructions.
  • Page 50 Sheets may be left in this area when jams occur. Area 2 The Lift Handle: The printer is programmed to circulate paper to this area in the event of a jam. Raise the handle to clear this area. Do not move the handle to the left.
  • Page 51 To access Areas 5, 5a, and 5b you need to open the Finisher area. The Finisher area is shown in Figure 2-7. Lift and pull Handle 5 to get access to paper in areas 5a and 5b. Figure 2-7. Finisher area DocuTech 65/DocuPrint 65 Maintenance 2-11...
  • Page 52 Bypass Tray (Tray 5) areas. The High Capacity Feeder and the Bypass Tray are shown in Figure 2-8. Lift and pull the top cover of the Bypass Tray to access area 7a. Figure 2-8. Access to area 7 2-12 Operator Guide DocuTech 65/DocuPrint 65...

  • Page 53: Replaceable Units And Supplies

    Operator Guide Replaceable units and supplies The printer is designed to allow the customer to change major components such as the Xerographic Module, the Fuser Module, the Dry Ink Cartridge (Toner), or the Feed Roll Cartridges without having to initiate a service call.

  • Page 54: Replaceable Items

    Number to Call USA: (800) 822-2200 (T&M) Canada - English: (800) 668-0199 Canada - French: (800) 733-9400 (T&M) Xerox Europe: Contact your local representative. USA: (800) 821-2797 (FSMA only) Canada: (800) 668-0199 Canada - Toronto: (800) 733-9400 (T&M) Xerox Europe: Contact your local representative.
  • Page 55 Table 2-2. Life expectancy for CRUs and consumable supplies Item Description and Life Expectancy Fuser CRU 400K imps.hard stop, 310K average Note: DocuTech 65/DocuPrint 65 ignores the hard stop but displays a CRU message. Xerographic CRU (Includes one Developer Collector) 200K imps. hard stop Note: DocuTech 65/DocuPrint 65 ignores the hard stop but displays a CRU message.

  • Page 56: Dry Ink (Toner) Usage And "Dry Ink Low" Message

    Maintenance When placing orders, give the representative the following information: • Your Xerox customer number • Your system model name and number • A description of the item • The quantity of the item Dry Ink (Toner) usage and “Dry Ink Low” message Dry ink (toner) usage is related to the amount of area that needs to be printed (covered).

  • Page 57: Paper And Other Stock

    Table 3-2 Printer Performance for Standard Paper 20 lb or 75 gsm (USA paper size) Table 3-3 Printer Performance for Standard Paper 80 gsm (Xerox Europe paper size) Table 3-4 Printer performance for Non-standard Paper and Other Stock Table 3-5...

  • Page 58: Paper Handling Guidelines

    Figure 3-1. Size requirement for duplex printing This edge must be between 6.7 to 18 inches (170 to 457 mm) to be printed on both sides (duplexed). Operator Guide Feed Direction The dimension of this edge is controlled by the tray. DocuTech 65/DocuPrint 65...
  • Page 59 Have a capability of 8 to 17 inches (203 to 432 mm); 5.25 to 11 inches (133 to 279 mm). Call the Welcome Center if you want to permanently set any of the Trays 1-4 to process 12 x 18 inch (305 x 457 mm) stock. DocuTech 65/DocuPrint 65 Tray 5 Trays 1 - 4...

  • Page 60: General Stapling Guidelines

    Top Tray rather than to the Stacker. During certain jam or error conditions, purged sheets (to be discarded) are also sent to the Top Tray. Weight Maximum Number of Stapled Sheets Operator Guide Feed Direction DocuTech 65/DocuPrint 65...

  • Page 61: Performance Tables

    = The output will go to the Top Tray and cannot be stapled. c = Requires a Xerox technical specialist to permanently set up any of the trays 1-4 to handle 12 x 18-inch (305 x 457 mm) paper. After any one of these trays is set up to handle this size, it cannot run other sizes.
  • Page 62 Paper Tray and which edge of the paper will be fed into the printer first. The printer performance for trays using standard 20 lb (75 gsm) paper in common USA sizes is shown in Table 3-2.
  • Page 63 Operator Guide The printer performance using standard 80 gsm paper in common Xerox Europe sizes is shown in Table 3-3. Table 3-3. Printer performance for standard paper 80 gsm (Xerox Europe) Size 297 x 420 mm (11.7 x 16.54 in.) 210 x 279 mm (8.27 x 11.69 in.)
  • Page 64 Paper and other stock The printer performance for non-standard paper and other types of stock is shown in Table 3-4. You may run the stock if you follow the guidelines in the table and if the dimensions of the stock are within the size limits previously discussed for standard paper.

  • Page 65: Recommendations For Loading Special Stock

    Operator Guide The printer performance for new and recycled 8.5 x 11 inches (216 to 279 mm) or A4 paper for various weights is shown in Table 3-5. Table 3-5. Printer performance for new and recycled plain paper Throughput Material 8.5 x 11 in. or A4...
  • Page 66 • Load face-up in Trays 1-4. • Load face-down in Trays 5-6. DocuTech 65/DocuPrint 65 Operator Guide...
  • Page 67 Operator Guide Table 3-6. Recommendations for loading special stock Stock Type GBC stock (Sameceda) DocuTech 65/DocuPrint 65 Paper and other stock Common Use Recommendation Plastic comb or • Load with slotted holes strap binding via inboard; for example, load slotted holes or...

  • Page 68: Recommendations For Handling, Loading, And Storing Paper

    NOTE: Paper stored in extremely humid environments (for example, left in a printer over an extended period of time) may have to be replaced with fresh stock in order to ensure optimal feeding and image quality.

  • Page 69: Problem Solving

    A variety of situations can affect the quality of the printer output. For optimal performance, follow these guidelines: • Do not locate the printer in direct sunlight or near a heat source such as a radiator. • Avoid sudden changes in the environment surrounding the printer. When a change occurs, allow the printer at least two hours to adjust to its new environment, depending on the extent of the change.

  • Page 70: Solving The Problems

    The printer will not • Check to see if the power cord is power On. correctly installed. • Press the white power switch to the On position, and then wait 2 minutes. • Reset the circuit breaker. Operator Guide DocuTech 65/DocuPrint 65...
  • Page 71 Operator Guide Table 4-1. Troubleshooting tips Problem Stock handling Stock handling DocuTech 65/DocuPrint 65 Symptom Recommendation There are repeated • Ensure that the correct stock size stock jams or is displayed on the Print Services, misfeeds in Tray 5. Printer Manager window.
  • Page 72 Use less than 50 sheets of stock if not staple the they are heavier than 20 lb (75 output. gsm). • Check the Print Services, Printer Faults window for a fault message indicating no staples. Replace the staple cartridge. Operator Guide DocuTech 65/DocuPrint 65...

  • Page 73: Calling The Welcome Center

    Table 4-1. Attempt to solve the problem before contacting the Welcome Center. You might be able to resolve the situation quickly. If the difficulty persists, contact the Xerox Welcome Center. The Welcome Center telephone number and other relevant information are conveniently located on the Diagnostics window.
  • Page 74 Problem solving Operator Guide DocuTech 65/DocuPrint 65...

This manual is also suitable for:

Docutech 65

Table of Contents