Xerox Phaser 6510 User Manual page 146

Troubleshooting
Symptom
Blotchy or mottled images.
Spots or lines appear at regular
intervals on the prints.
146 Xerox Phaser 6510 Color Printer
® ®
User Guide
Probable Causes
The paper is too light or too
thin.
The paper is damp.
The humidity is too high.
One or more of the components
in the paper path is marking the
paper.
Solutions
Replace the paper with a recommended type,
and confirm that your control panel and print
driver settings are correct.
Replace the paper.
Reduce the humidity in the room or move the
printer to a new location.
1. Print the Repeating Defects pages.
For details, refer to Printing Reports
page 28.
2. To determine the cause, measure the
distance between the print defects.
• 28 mm (1.1 in.) - Drum Cartridge
• 52 mm (2.1 in.) - Drum Cartridge
• 94 mm (3.7 in.) - Drum Cartridge
• 56.5 mm (2.2 in.) - Transfer Roller
• 63 mm (2.5 in.) - Fuser
• 67 mm (2.6 in.) - Fuser
3. If the repeating defects match one of the
Drum Cartridge distances, replace the one
for the affected color.
4. If the distance matches the fuser or
transfer roller, call for service.
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