Troubleshooting
General Troubleshooting
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Restarting the Printer .......................................................................................................................... 229
Printer Does Not Turn On .................................................................................................................... 229
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Printing Takes Too Long....................................................................................................................... 230
Document Fails to Print ....................................................................................................................... 231
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Date and Time Are Incorrect ............................................................................................................... 233
Scanner Errors ..................................................................................................................................... 233
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This section contains procedures to help you locate and resolve problems. Resolve some problems by
simply restarting the printer.
Printer Has Two Power Switches
This printer has two power switches. The secondary power switch on the top of the printer, beneath the
control panel, controls power only to the electronic components of the printer. The main power switch,
located behind the front cover, controls the power into the printer. Turn on both switches to operate the
printer. First turn on the main power switch behind the front cover, then turn on the secondary switch.
Power Switches
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Xerox
®
WorkCentre
User Guide
®
EC7836/EC7856 Color Multifunction Printer
Power Switches with Office Finisher LX