Divert Calls To A Contact - Polycom VVX201 Owner's Manual

To forward an incoming call to a contact:
In the Incoming Call screen, select Forward.
1.
From the Call Forwarding screen, enter the forwarding number, and select Forward.
2.
Forward All Incoming Calls to a Contact
You can set up your phone to forward all incoming calls to a contact using one of the following forwarding
types:
• Always Forwards all incoming calls.
• No Answer Forwards all unanswered incoming calls.
• Busy Forwards incoming calls when you're in a call.
For shared lines, you can only choose Always as your forwarding type; the other forwarding options are
not available for shared lines.
To forward all incoming calls to a contact:
Select Forward or navigate to Settings > Features > Forward.
1.
From the Forwarding Type Select screen, select a forwarding type.
2.
Enter a contact's number or extension and select Enable. Enter
3.
your direct phone number for calls to go to voicemail.
If you selected the No Answer option, enter the number of rings before
4.
your phone forwards the call. The default is set to nine.
The forwarding number you chose scrolls in the status bar, and when you select Always as your
forwarding option, the forwarding icon
Disable Call Forwarding
You can disable call forwarding when you no longer want to forward your calls.
To disable call forwarding:
Select Forward.
1.
From the Forwarding Type Select screen, select your forwarding type, and select Disable.
2.

Divert Calls to a Contact

You can divert all incoming calls from a particular contact to another contact.
To divert incoming calls from a contact:
1. Select Directories > Contact Directory.
User Guide for Polycom VVX201
is displayed next to the phone line.
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