Maintenance Tasks; Investigate Phone Warnings; Remove Warnings - Polycom VVX201 Owner's Manual

Maintenance Tasks

When your phone is unable to operate properly, you need to investigate or troubleshoot issues among
other tasks your administrator may ask you to perform. This section shows you how to perform the
following maintenance tasks:

• Investigate Phone Warnings

• Restart the Phone
• Update the Phone Configuration
• Test Phone Hardware
• Clean the Touchscreen
• View Software Details
• Update the Phone Software
• Update Your Lync Phone Software
Investigate Phone Warnings
When your phone is unable to perform certain tasks, a Warning icon
bar. The warning icon lets you know that your phone has one or more important issues. You can
view details about the issues from the Warnings screen.
To view a detailed list of phone issues:
• Navigate to Settings > Status > Diagnostics > Warnings.
The Warnings screen is displayed listing any phone issues.

Remove Warnings

After you view the phone warnings, you can temporarily remove the Warning icon from the status bar.
However, the warning still displays in the Warnings list until the issue is fixed. The Warning icon is
displayed each time your phone has a warning that you haven't viewed.
To temporarily remove warnings:
• In the Warnings screen, select Clear Icon to remove the Warning icon from the status bar.
User Guide for Polycom VVX201
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