Troubleshooting The Scsi Hvd 3570 Adapter - IBM totalstorage 326 User Reference

Testing the ServeRAID 4Lx adapter
You can run all diagnostic operations for the ServeRAID adapters through the IBM
ServeRAID Configuration software in the Advanced Functions option. You can run
subsystem diagnostics through the system diagnostics.
Note: Before running any test, back up the current disk array configuration using
The IBM PC ServeRAID Adapter diagnostics test program runs from diskette,
independent of the operating system. You can obtain a copy from the ServerGuide
Diskette Factory or download the image from the IBM Web site.
To back up the ServeRAID configuration:
1. From the Main Menu, select Advanced Functions.
2. Select Backup IPS ServeRaid Config.
Use the ServeRAID Subsystem Diagnostic program to test the PC ServeRAID
Adapter and the devices connected to it. To test the ServeRAID subsystem:
1. Start the ServeRAID Configuration Utility program.
2. Select Advanced Functions from the Main Menu and press Enter.
3. Select IBM ServeRAID Subsystem Diagnostic from the next menu and press
4. Select the diagnostic test to run and press Enter. Descriptions of the diagnostic

Troubleshooting the SCSI HVD 3570 adapter

You can use the troubleshooting chart in Table 17 on page 108 to find solutions to
the HVD adapter problems that have definite symptoms.
Table 16. ServeRAID-4Lx problems and actions (continued)
Problem
FFFF or other code not listed
the ServeRAID diagnostics test program. Always keep a current backup of
the ServeRAID configuration information. Dynamic changes might occur in
the configuration due to hot-spare replacement.
Enter.
tests available include:
Run Adapter Self-tests
Tests the PC ServeRAID Adapter. Restart the server after the self-test
completes.
SCSI Device Self-test
Runs diagnostic tests on the SCSI devices attached to the PC
ServeRAID Adapter.
Action
1. Follow indications in the POST (ISPR)
error procedures ("POST (ISPR) error
procedures" on page 105).
2. SCSI cable.
3. SCSI backplane.
4. Hard drive.
5. Check the ServeRAID-4Lx controller.
Chapter 8. Troubleshooting
107