Chapter 7. Solving Problems; Diagnostic Tools Overview; Troubleshooting Tables - IBM 8677 - BladeCenter Rack-mountable - Power Supply Installation And User Manual

Chapter 7. Solving problems

This section provides basic troubleshooting information to help you solve some
common problems that might occur while you are setting up your BladeCenter unit.
If you cannot locate and correct the problem using the information in this section,
see the Hardware Maintenance Manual and Troubleshooting Guide for more
information.

Diagnostic tools overview

The following tools are available to help you diagnose and solve hardware-related
problems:
v Troubleshooting tables
v Diagnostic programs and error messages
v Diagnostic LEDs

Troubleshooting tables

You can use the troubleshooting tables to find solutions to problems that have
identifiable symptoms.
Note: The symptoms for monitor, keyboard, and mouse apply only to the devices
See the Hardware Maintenance Manual and Troubleshooting Guide for more
detailed information about testing the BladeCenter unit. If you have run the
diagnostic tests or if running the tests does not reveal the problem, call for service.
Attention:
Hardware Maintenance Manual and Troubleshooting Guide, make sure that your
BladeCenter unit has the latest level of firmware code installed.
If you have just added a new optional devices and your system is not working,
complete the following procedure before using the troubleshooting tables:
1. Remove the device that you just added.
2. Run the diagnostic tests to determine whether the system is running correctly.
3. Reinstall the new device.
© Copyright IBM Corp. 2010
These tables list problem symptoms and steps to correct the problems. See
"Troubleshooting tables" for more information.
The built-in self-test (BIST) program checks the BladeCenter unit during startup
and generates error messages if problems are found. See the Hardware
Maintenance Manual and Troubleshooting Guide for more information.
Use the diagnostic LEDs to identify system errors quickly. The diagnostic LEDs
consist of the LEDs on the front and rear of the BladeCenter unit and on the front
of the modules and blade servers. See "BladeCenter components, controls, and
LEDs" on page 14.
that are connected to the management module; they do not apply to the
remote console.
If diagnostic error messages appear that are not listed in the
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