Troubleshooting The Pro/1000 Xt Server Adapter; Pro/1000 Xt Server Adapter Troubleshooting Chart - IBM totalstorage 326 User Reference

4. Click OK to close the SLICuser utility.

Troubleshooting the PRO/1000 XT Server adapter

Use the troubleshooting chart in Table 15 to find solutions to the PRO/1000 XT
Server adapter problems that have definite symptoms.
Table 15. PRO/1000 XT Server adapter troubleshooting chart
PRO/1000 XT Server
adapter problem
The PRO/1000 XT Server
adapter can not be found.
Diagnostics pass but the
connection fails.
Another adapter stopped
operating correctly after you
installed the PRO/1000 XT
Server adapter.
PRO/1000 XT Server
adapter is unable to connect
at 1000 Mbps, instead it
connects at 100 Mbps.
(Copper-based
connections only)
The adapter stopped working
without apparent cause.
LINK LED is off.
The link light is on, but
communications are not
correctly established.
The ACT light is off.
102
Model 326 User's Reference
Suggested action
1. Verify that the adapter is seated firmly in the slot.
2. Reboot the machine.
3. Try a different PRO/1000 XT Server adapter.
1. Verify that the responding link is operating correctly.
2. Ensure that the network cable is securely attached.
3. Try a different cable.
1. Verify that the cable is securely connected to the PRO/1000 XT Server adapter
and not to another adapter.
2. Check for a resource conflict.
3. Reload all PCI device drivers.
4. Ensure that both adapters are seated firmly in the slot.
5. Check all cables.
1. Ensure that the cable is the correct type.
2. Try another cable.
1. Reseat the adapter.
2. The network driver files might be damaged or deleted. Reinstall the drivers.
3. Reboot the machine.
4. Try a different cable.
5. Use a different PRO/1000 XT Server adapter.
1. Ensure that you have loaded the adapter driver.
2. Check all connections at the adapter and the buffered repeater or switch.
3. Use another port on the buffered repeater or switch.
4. Ensure that the cable is securely attached.
5. Change the auto-negotiation setting on the link partner, if possible.
1. Ensure that the latest drivers are loaded.
2. Ensure that the adapter and its link partner are set to either auto-negotiate or set
to the same speed and duplex settings.
1. Ensure that the drivers are loaded.
2. Try accessing a server.
3. Try another PRO/1000 XT Server adapter.
4. Ensure that the cable is securely attached.