Avaya 9621G User Manual page 15

About logging in and logging out
If you share a deskphone with other users, you must log in and log out to maintain your preferences,
call information, and options. Log out to prevent unauthorized use of your deskphone during your
absence.
Note:
Depending on how the administrator has configured your phone, for example, whether History
backup is enabled or disabled, the phone might lose some information when you log your
extension out.
Your administrator might provide you with a USB device with a preprogrammed extension and
password, or may provide you with a PC-based tool for transferring this information on a USB
device. This device enables you to use the USB device to log in to the administered extension and
password automatically, from any deskphone in your system. Contact your administrator for more
information. If you log in with the USB Login option, the only way to log out is by removing the USB
device from the phone connection.
Note:
When you use the USB Login, the only Contacts you can see are the Contacts on the USB
device. See Using USB Flash Drives with your phone
Note:
Depending on how the administrator has configured your deskphone, your deskphone might
display a Log-Off softkey in an idle state. You can use the Log-Off softkey to log out of the
deskphone.
Logging in to your deskphone
About this task
Log in from the initial screen when it prompts you for your extension.
If multiple gatekeepers are configured for the phone, the phone stops at the discovery mode in the
following conditions:
• The login credentials are incorrect.
• The phone is logged in. One of the gatekeepers is not reachable, because of an upgrade or a
network outage. In the discovery mode, press Reset. The phone deletes the credentials from
the memory, reboots, and displays the login page.
If the administrator has enabled the offline call-log feature on the deskphone, the deskphone
downloads the call log database when you log in. The offline call-log database stores the calls that
landed on the deskphone while you were not logged in. These calls are added to the call history as
missed calls.
Procedure
1. Enter your extension.
2. Tap Enter.
3. Enter your password.
May 2016 Using Avaya 9621G/9641G/9641GS IP Deskphones H.323
Comments on this document? infodev@avaya.com
Setting up the deskphone
on page 28 for more information.
15