Avaya 1600 Series Installation And Maintenance Manual page 71

Table 3: Operational Error Conditions for 1600 Series IP Deskphones (continued)
Condition
Some settings in the settings file are being
ignored while other settings are being used
properly.
Some settings in
the settings file are
being ignored
while other settings
are being used
properly,
Deskphone power is interrupted while the
deskphone is saving the application file and
the HTTP/HTTPS application stops
responding.
The user indicates an application or option
is not available.
User data disappeared when the user
logged off one deskphone and logged into
another deskphone.
http://ArtTel.ru
AND the setting being
ignored is one or more
of the AGC settings.
Operational Errors and Status Messages
Cause/Resolution
CAUSE: Improper settings file administration.
RESOLUTION: Verify that customized settings
are correctly spelled and formatted.
CAUSE: The user changed the AGC setting(s),
which were placed in the backup/restore file of
the user.
RESOLUTION: The user can reset the AGC
value(s) back to the desired setting(s), or the
backup file can be edited to delete the custom
AGC settings.
CAUSE: The HTTP/HTTPS server stops
responding if power is interrupted while a
deskphone is saving the application file.
RESOLUTION: Restart the HTTP/HTTPS
server, as applicable.
CAUSE: The 46xxsettings script file is not
pointed to accurately, or is not properly
administered to allow the application.
RESOLUTION: Assuming the user is meant to
have that application, verify the 46xxsettings
script file is properly specified for your system,
including case if your file server is UNIX or
LINUX, and extension. Then, verify all the
relevant parameters indicated in Table 7 of the
Avaya 1600 Series IP Deskphones
Administrator Guide are accurately specified in
the 46xxsettings file.
CAUSE: The second deskphone is unable to
access the backup file.
RESOLUTION: Verify that the first deskphone
created a backup file by checking that the
appropriate administration was done in
accordance with Chapter 7 of the Avaya 1600
Series IP Deskphones Administrator Guide.
Then verify that the second deskphone is
administered to retrieve data from the same
location as the first deskphone. Again, check
that the appropriate administration was done in
accordance with Chapter 7 of the Avaya 1600
Series IP Deskphones Administrator Guide.
Finally, verify that the HTTP server on which the
backup file is located is operational and
accessible from the second deskphone.
5 of 6
Issue 5 April 2014 71