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Avaya 1600 Series Application Notes

Avaya 1600 Series Application Notes

Application notes for configuring sennheiser sd series headsets with avaya 1600 series ip deskphones using cehs-av 03 ehs adapter – issue 1.0
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Avaya Solution & Interoperability Test Lab
Application Notes for Configuring Sennheiser SD Series
Headsets with Avaya 1600 Series IP Deskphones using
CEHS-AV 03 EHS Adapter – Issue 1.0
These Application Notes describe the configuration steps required to integrate the Sennheiser
CEHS-AV 03 EHS (Electronic Hook Switch) Adapter and SD Pro1, SD Pro2, SD Office
wireless headsets with Avaya 1600 Series IP Deskphones. The Sennheiser CEHS-AV 03 EHS
Adapter provides wireless headsets the ability to hear ring tones, answer and end calls, and
mute/un-mute calls directly from the headset including situations when the user is away from
their desk. The Sennheiser SD Pro1, SD Pro2, SD Office wireless headsets were used to verify
the functionality of the CEHS-AV 03 EHS Adapter.
Information in these Application Notes has been obtained through DevConnect compliance
testing and additional technical discussions. Testing was conducted via the DevConnect
Program at the Avaya Solution and Interoperability Test Lab.
RS; Reviewed:
SPOC 9/13/2013
Abstract
Solution & Interoperability Test Lab Application Notes
©2013 Avaya Inc. All Rights Reserved.
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SD_AV03_1600

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Summary of Contents for Avaya 1600 Series

  • Page 1 CEHS-AV 03 EHS (Electronic Hook Switch) Adapter and SD Pro1, SD Pro2, SD Office wireless headsets with Avaya 1600 Series IP Deskphones. The Sennheiser CEHS-AV 03 EHS Adapter provides wireless headsets the ability to hear ring tones, answer and end calls, and mute/un-mute calls directly from the headset including situations when the user is away from their desk.
  • Page 2 DevConnect Compliance Testing is not intended to substitute full product performance or feature testing performed by DevConnect members, nor is it to be construed as an endorsement by Avaya of the suitability or completeness of a DevConnect member’s solution.

  • Page 3: Test Results

    Avaya telephones does not equate to a guarantee that the headset will provide adequate safety protection or audio quality. 2.1. Interoperability Compliance Testing All test cases were performed manually. The following features were verified: Placing calls to the voicemail system. Voice messages were recorded and played back to verify that the playback volume and recording level were good.

  • Page 4: Reference Configuration

    (Electronic Hook Switch) Adapter and SD Pro1, SD Pro2, SD Office wireless headsets with Avaya 1600 Series IP Deskphones. The configuration consists of an Avaya S8800 server running Avaya Aura® Communication Manager with an Avaya G650 Media Gateway and a mix of deskphones (IP and digital) for placing calls to and from the equipment under test.

  • Page 5: Equipment And Software Validated

    Avaya Communication Manager running on Avaya Aura® 6.3-03.0.124.0 S8800 Server and G650 Media Gateway Avaya Aura® System Manager running on Avaya S8800 Server Avaya Aura® Session Manager running on Avaya S8800 Server Avaya Aura® Messaging running on Avaya S8800 Server 6.1 SP 02...
  • Page 6 Section 9 of these Application Notes. 5.1. Configuring Avaya Telephones These Application Notes assume that the Avaya 1600 Series IP Deskphones are configured and operational in Avaya Aura® Communication Manager. There are no additional settings required for the connection of the Sennheiser CEHS-AV 03 EHS Adapter and SD Pro1, SD Pro2, SD Office wireless headsets to the Avaya 1600 Series IP Deskphones.

  • Page 7: Cable Connections

    During the compliance testing the Sennheiser CEHS-AV 03 EHS Adapter was used to connect the SD Pro1, SD Pro2 and SD Office wireless headsets to the Avaya 1600 Series IP Deskphones. The Sennheiser CEHS-AV 03 EHS Adapter provides SD Pro1, SD Pro2 and SD Office wireless headsets the ability to hear ring tones, answer and end calls, and mute/un-mute calls directly from the wireless headset including situations when the user is away from their desk.

  • Page 8: Verification Steps

    Verify that the Sennheiser CEHS-AV 03 EHS Adapter and the SD Pro1, SD Pro2 or SD Office wireless headset has been connected to the Avaya 1600 Series IP Deskphone. Once the adapter and headset are connected to the deskphone, verify that incoming and outgoing calls can be established with two-way audio to the headset and that the headset can get dial tone and end an active call.
  • Page 9 2013 Avaya Inc. All Rights Reserved. © Avaya and the Avaya Logo are trademarks of Avaya Inc. All trademarks identified by ® and ™ are registered trademarks or trademarks, respectively, of Avaya Inc. All other trademarks are the property of their respective owners. The information provided in these Application Notes is subject to change without notice.

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