Displaying System Information - Panasonic DBS 576 Technical Manual

Section 521

Displaying System Information

Operation
SUPERVISOR MENU
SYSTEM INFO
MIS REPORT
CUSTOMIZE
DISP SYS INFO
HAND UP OR
PRESS ON/OFF
TO DISPL
SYSTEM INFO
SYSTEM INFO MENU
AGENT GROUP 1
AGENT GROUP 2
AGENT GROUP 3
SYSTEM
SYSTEM INFO
AGENT GROUP 1
TRAFFIC INFO
WAITING CALL
AGENT STATUS
Note: The [DISP SYS INFO] screen allows you to continue placing and
receiving telephone calls. This function is not available with other
commands.
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1. From [SUPERVISOR MENU] screen, press the soft key 5 or 10
to select [DISP SYS INFO].
2. When the following screen appears, press the ON/OFF button or
hang up the telephone.
3. Group 1 monitoring: Press the soft key 1 or 6 to select Agent
Group 1.
Group 2 monitoring: Press the soft key 2 or 7 to select Agent
Group 2.
Group 3 monitoring: Press the soft key 3 or 8 to select Agent
Group 3.
4. After selecting one of the above groups, the following menu
selection screen appears. Use soft keys to select a desired item.
This figure shows the case where [AGENT GROUP 1] is
selected.
5. For further operations, see desired section of this manual.
DBS 576 (USA) issued October 2000
Built-In ACD Supervisor Guide
576-3.6-521 (ACD 4.0)