Table Of Contents - Panasonic DBS 576 Technical Manual
Section 521 built-in acd supervisor guide
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Also See for DBS 576:
- Technical manual (664 pages) ,
- Manual (362 pages) ,
- User manual (100 pages)
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Selecting Program Processing ........................................................................... 4
Programming by Commands .............................................................................. 6
Transfer Destination Voice Number ................................................................. 11
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Activating Supervisor Menu .............................................................................. 15
Displaying System Information......................................................................... 16
Common Operation for Supervisor Customization......................................... 17
Direct Incoming Call Setting.............................................................................. 18
Transferring Incoming Call Setting................................................................... 20
Changing Supervisor IDs and User Information Recording ID ...................... 22
Registering Agent IDs ........................................................................................ 23
Confirming Agent IDs......................................................................................... 25
Setting on Service Flow Details ........................................................................ 26
Traffic Information.............................................................................................. 28
Waiting Call ......................................................................................................... 29
Agent Status ....................................................................................................... 30
576-3.6-521 (ACD 4.0)
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DBS 576 (USA) issued October 2000
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