General System Information; Configuration - Panasonic DBS 576 Technical Manual

Section 521 built-in acd supervisor guide

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Built-In ACD Supervisor Guide

General System Information

The Built-In ACD System is a simple ACD system that installed in the DBS

576 System. The built-In ACD system is composed of the two circuit cards;

the ACD card and the VPU/4 card.

The system configuration is shown below. Using RS-232C port allows MIS

(Management Information System) reports to be output to a printer or PC but

not to the both simultaneously.

The DBS 576 System configured for a maximum of 576 ports can support a

maximum of two Built-In ACD systems. Note that a single-shelf (96-port)

configuration can accommodate only one ACD system.

Figure 1.

ACD Configuration

Note: Standard RS232C cables cannot be used for connection. Use the

special cable included with the ACD card. For PC/printer connecting

conditions, see the ACD installation section.

576-3.6-521 (ACD 4.0)

DBS 576 (USA) issued October 2000

Section 521

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