Section 521
MIS OUTPUT !
AGENT GROUP 1
WORK UNIT COUNT
WEEKLY REPORT
MIS REPORT MENU
Other Features (Data Clear and Output Cancel)
O. MIS data clear
* This feature clears all MIS data.
MIS REPORT MENU
AGENT REPORT
GROUP REPORT
SYSTEM REPORT
WORK UNIT
OTHER
OTHERS
STATUS/CANCEL
MIS DATA CLEAR
MIS REPORT MENU
MIS DATA CLEAR:
PRESS 0 AND HOLD
KEY TO CLEAR ALL
MIS DATA
MIS REPORT MENU
MIS DATA CLEARED
MIS REPORT MENU
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4. Once the input data is validated, the data output starts. The
following screen appears while the output is in progress. To abort
output, see the section [MIS data output abort] of [Other
Features].
1. From [MIS REPORT] screen, press the soft key 5 or 10 to select
[OTHERS].
2. The following screen appears. Press the soft key 3 or 8 to select
[MIS DATA CLEAR].
3. The following screen appears. To clear data, press 0 and HOLD
keys. This starts data clear processing.
4. Once data clear is completed, the following screen appears.
Pressing the soft key 5 or 10 returns to [MIS REPORT MENU]
screen.
DBS 576 (USA) issued October 2000
Built-In ACD Supervisor Guide
576-3.6-521 (ACD 4.0)