Panasonic DBS 576 Technical Manual page 56

Index
INSERT (FF2)...............................................................9
K
Key Assignment ..........................................................48
L
Log-in / Log-out..........................................................46
M
MIS Report Data
Output......................................................................36
MIS Report Features ...................................................31
MIS Report Operation.................................................34
MIS Report Outline.....................................................31
Monitoring ..................................................................27
O
Other Features (Data Clear and Output Cancel) .........42
Output Cancel .............................................................42
Output of MIS Report Data.........................................36
P
Programming by Commands ........................................6
R
RAD ..............................................................................7
Recording
User Information .....................................................44
Registering Agent IDs.................................................23
Report Operation
MIS..........................................................................34
Report Outline
MIS..........................................................................31
Index-2
S
Service Flow ................................................................. 3
Service Flow Details
Setting ..................................................................... 26
Setting on Service Flow Details..................................26
Silent Monitor ............................................................. 13
Specifications................................................................ 2
Supervisor Customization........................................... 17
Supervisor Features..................................................... 15
Supervisor ID
Changing ................................................................. 22
Supervisor Menu
Activating................................................................ 15
Supervisor Monitoring ................................................ 27
System Report............................................................. 40
T
Traffic Information .....................................................28
Transfer Destination Voice Number...........................11
Transferring Incoming Call Setting ............................20
U
Unavailable .................................................................47
User Information Recording .......................................44
User Information Recording ID
Changing ................................................................. 22
W
Waiting Call ................................................................ 29
Work Unit Count .................................................. 40, 47
Z
Zip Tone...................................................................... 48
DBS 576 (USA) issued October 2000
Built-in ACD Supervisor Guide
576-3.6-521 (ACD 4.0)