Panasonic DBS 576 Technical Manual page 18

Section 521
Silent Monitor Color Definitions
Table 4. Silent Monitor Color Definitions
FF Key Color
Clear
Solid Red
Flashing Green
Notice
14
Definition
Cannot Monitor
Able to monitor
Not monitoring
• Be sure all phone that should NOT be allowed to monitor have a
COS that restricts monitoring. For programming COS (See Section
400 Programming manual on page 1-50.)
• Silent Monitor is allowed or denied by setting the appropriate
extension COS.
• Only one supervisor can initiate Silent Monitor on an individual
extension at any given time.
• Display telephones can initiate Silent Monitoring. SLTs cannot ini-
tiate Silent Monitoring.
• Display telephones and SLTs can be monitored.
• A supervisor cannot initiate Silent Monitoring on an extension
when the extension is on a conference call.
DBS 576 (USA) issued October 2000
Built-In ACD Supervisor Guide
Possible Operation
None
Press Silent Monitor key
On-Hook or CONF
576-3.6-521 (ACD 4.0)