Chapter 1: About This Guide; How To Use This Guide; Where To Find The Basics; Where To Find Advanced Technical Information - CognitiveTPG A799II Programming Manual

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Chapter 1: About this Guide

Chapter 1: About this Guide

How to use this guide

This is a supplemental guide providing programming information on CognitiveTPG's A799II printers. This guide is
written for tech-savvy users who are interested in customizing or adjusting printer functionality and is meant to be used in
conjunction with the User Guide.
If you experience any difficulties during the programming process or feel unsure of adjustments you have made, contact
your CognitiveTPG representative for further assistance.

Where to find the basics

If you are looking for information on setup or basic operation, refer to the User Guide. The programming guide assumes
that you have the User Guide handy for reference or are already familiar with the printer.

Where to find advanced technical information

This guide contains the most complete information available on programming the printer. If you cannot find what you need
here or would like further guidance on how to program the printer, contact a CognitiveTPG representative for assistance.
If you are having problems with the physical operation of the printer, the Service Guide provides in-depth information
on diagnostics and service. The Service Guide is available to qualified service technicians who have been certified by
CognitiveTPG to perform advanced procedures.

Support

For more advanced procedures and troubleshooting, you may need to refer to the printer's service guide or speak to a
CognitiveTPG technical professional. Your representative is able to provide you with necessary information.
For on-line service, refer to the Web site at www.CognitiveTPG.com or e-mail: support@cognitivetpg.com.
A799-2PG0001B 4/2016