Incorrect Characters Print; Tray Linking Does Not Work; Large Jobs Do Not Collate - Dell S2830dn User Manual

Troubleshooting

Incorrect characters print

Action
Step 1
Make sure the printer is not in Hex Trace mode.
Note: If Ready Hex appears on the printer display, then turn off
the printer, and then turn it back on to deactivate Hex Trace
mode.
Is the printer in Hex Trace mode?
Step 2
a
From the printer control panel, select Standard Network or
Network [x], and then set SmartSwitch to On.
b
Resend the print job.
Do incorrect characters print?

Tray linking does not work

Note: The trays and the multipurpose feeder do not automatically detect the paper size. You must set
the size from the Paper Size/Type menu.
Action
a
From the printer control panel, set the paper size and type in
the Paper menu to match the paper loaded in the trays to be
linked.
Note: The paper size and type must match for trays to be
linked.
b
Resend the print job.
Do the trays link correctly?

Large jobs do not collate

Action
Step 1
a
From the Finishing menu on the printer control panel, set
Collate to (1,2,3) (1,2,3).
b
Resend the print job.
Did the job print and collate correctly?
Yes No
Deactivate Hex Go to step 2.
Trace mode.
Contact technical The problem is
support. solved.
Yes No
The problem is Contact
solved. support.
Yes No
The problem is Go to step 2.
solved.
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technical