Job takes longer than expected to print
These are possible solutions. Try one or more of the following:
R
EDUCE THE COMPLEXITY OF THE PRINT JOB
Reduce the number and size of fonts, the number and complexity of images, and the number of pages in the job.
C
P
P
HANGE THE
AGE
1
From the printer control panel, press
2
Press the down arrow button until
3
Press the down arrow button until
4
Press the down arrow button until
5
Press the down arrow button until
6
Press the down arrow button until
Job prints from the wrong tray or on the wrong paper
C
P
T
HECK THE
APER
Make sure the Paper Type setting matches the paper loaded in the tray.
Incorrect characters print
Make sure the printer is not in Hex Trace mode. If Ready Hex appears on the display, you must exit Hex Trace mode
before you can print your job. Turn the printer off and back on to exit Hex Trace mode.
Tray linking does not work
L
OAD THE SAME SIZE AND TYPE OF PAPER IN EACH TRAY
1
Load the same size and type of paper in each tray.
2
Move the paper guides to the correct positions for the paper size loaded in each tray.
M
P
AKE SURE THE
APER
1
Print a menu settings page and compare the settings for each tray.
2
If necessary, adjust the settings from the Paper Size/Type menu.
Note: None of the paper sources, trays, or feeders automatically sense the paper size. You must set the size from
the Paper Size/Type menu on the printer control panel or from the Embedded Web Server.
ROTECT SETTING TO
.
Settings appears, and then press
General Settings appears, and then press
Print Recovery appears, and then press
Page Protect appears, and then press
Off appears, and then press
YPE SETTING
S
P
IZE AND
APER
Troubleshooting
O
FF
.
T
YPE SETTINGS ARE THE SAME FOR EACH TRAY
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