Use recommended paper
Use only recommended paper or specialty media.
Do not load wrinkled, creased, damp, bent, or curled paper.
Flex, fan, and straighten paper before loading it.
Do not use paper that has been cut or trimmed by hand.
Do not mix paper sizes, weights, or types in the same tray.
Make sure the paper size and type are set correctly on the computer or printer control panel.
Store paper according to manufacturer recommendations.
Identifying jam locations
When Jam Assist is set to On, the printer automatically ﬂushes blank pages or pages with partial prints
after a jammed page has been cleared. Check your printed output for blank pages.
When Jam Recovery is set to On or Auto, the printer reprints jammed pages.