Document Prints From Wrong Tray; Automatic 2-Sided Printing Problems; Printer Makes Unusual Noises; Paper Tray Fails To Close - Xerox WorkCentre 6655i User Manual

Document Prints From Wrong Tray

Probable Causes
Application and print driver have conflicting
tray selections.

Automatic 2-Sided Printing Problems

Probable Causes
Unsupported or incorrect paper.
Incorrect setting.

Printer Makes Unusual Noises

Probable Causes
There is an obstruction or debris inside the
printer.

Paper Tray Fails to Close

Probable Causes
The paper tray does not close fully.
Solutions
1. Check the tray selected in the print driver.
2. Go to the page setup or printer settings of the application from
which you are printing.
3. Set the paper source to match the tray selected in the print
driver or set the paper source to Automatically Select.
Note: To have the print driver select the tray, set the tray used as
the paper source to Auto Selection Enabled.
Solutions
Ensure that you are using a supported paper size and weight for
2-sided printing. Envelopes and labels cannot be used for 2-sided
printing. For details, see
Automatic 2-Sided Printing
Paper Sizes for Automatic 2-Sided Printing
In the print driver Properties, select 2-Sided Print on the
Paper/Output tab.
Solutions
Turn off the printer and remove the obstruction or debris. If you
cannot remove it, contact your Xerox representative.
Solutions
• The paper tray lift plate is not locked down. Push down on the
paper stack at the back of the tray until it locks down.
• If the tray is extended for legal size paper, the tray protrudes
when it is inserted into the printer.
• Some debris or an object is blocking the tray.
• Adjust the paper guides in the tray to match the size of the
paper.
® ®
Xerox WorkCentre 6655/6655i Color Multifunction Printer
Supported Standard Types and Weights for
on page 57 and Supported Standard
on page 56.
User Guide
Troubleshooting
217