Printer Resets Or Turns Off Frequently; Printer Fails To Print - Xerox WorkCentre 6655i User Manual

Printer Resets or Turns Off Frequently

Probable Causes
The power cord is not plugged into the outlet
correctly.
A system error occurred.
The printer is connected to an uninterruptible
power supply.
The printer is connected to a power strip
shared with other high-power devices.

Printer Fails to Print

Probable Causes
The printer has an error.
The printer is out of paper.
A toner cartridge is empty.
The front door is open.
The power cord is not correctly plugged into
the outlet.
Solutions
Turn off the printer, confirm that the power cord is plugged in
correctly to the printer and the outlet, then turn on the printer.
Turn off the printer, then turn it on again. Print the Error History
from the Information Pages of the Printer Setting Utility. If the error
persists, contact your Xerox representative.
Turn off the printer, then connect the power cord to a suitable
outlet.
Plug the printer directly into the outlet or into a power strip that is
not shared with other high-power devices.
Solutions
• To clear the error, follow the onscreen prompts.
• Turn off the printer, then turn it on again. If the error persists,
contact your Xerox representative.
Load paper into the tray.
Replace the empty toner cartridge.
• Ensure that the toner cartridge and imaging unit are installed
and fully seated.
• Ensure that the door is closed completely.
• Turn off the printer, then turn it on again. If the error persists,
contact your Xerox representative.
Turn off the printer, confirm that the power cord is plugged in
correctly to the printer and the outlet, then turn on the printer. For
details, see Turning the Printer On and Off
persists, contact your Xerox representative.
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Xerox WorkCentre 6655/6655i Color Multifunction Printer
Troubleshooting
on page 41. If the error
215
User Guide