Xerox WorkCentre 6655i User Manual page 233

Label and Envelope Misfeeds
Probable Causes
The label sheet is facing the wrong way in the
tray.
Labels are missing, curled, or pulled away
from the backing sheet.
Envelopes are loaded incorrectly.
Envelopes are wrinkling.
Paper Jam Message Stays On
Probable Causes
Some paper remains jammed in the printer.
One of the printer doors is open.
The rear door interlock switch is not reset.
Note: Check for, and remove, torn pieces of paper in the paper path.
Jams During Automatic 2-Sided Printing
Probable Causes
Using paper of the wrong size, thickness, or
type.
Paper is loaded in the wrong tray.
Tray is loaded with mixed paper.
Solutions
• Load label sheets according to the instructions from the
manufacturer.
• Load labels in the tray, face up.
For details, see Labels.
Do not use any sheet where labels are missing, curled, or pulled
away from the backing sheet.
Load envelopes in the bypass tray only.
For details, see Loading Envelopes in the Bypass Tray
• The heat and pressure of the laser printing process can cause
wrinkling.
• Use supported envelopes. For details, see
Envelopes on page 66.
Solutions
Recheck the media path and ensure that you have removed all of
the jammed paper.
Check the doors on the printer and close any door that is open.
To reset the interlock switch and clear the paper jam message, open
and close the back door.
Solutions
Use paper of the correct size, thickness, or type. For details, see
Supported Paper Sizes for Automatic 2-Sided Printing
The paper must be loaded in the correct tray. For details, see
Supported Paper on page 54.
Load the tray with only one type and size of paper.
® ®
Xerox WorkCentre 6655/6655i Color Multifunction Printer
Troubleshooting
on page 67.
Guidelines for Printing
on page 56.
233
User Guide