Troubleshooting - Oki OKILAN 6100E+ User Manual

Section 2 - Chapter 5 - OkiLAN 6100e+ Web Configuration

Troubleshooting

Server Connection
• The print server only supports two simultaneous
HTTP connections. If your browser fails to connect
to the print server, the browser may be trying to open
more than two connections. Please refer to your
browser's Help files for information on changing the
connection settings. Both Netscape Navigator and
Microsoft Explorer for the Macintosh and Power PC
will sometimes display a failure to connect message
after being configured for only two connections.
Should this occur, select OK to bypass the error
message. The menu page will still be displayed and
configuration can be completed.
• Quickly refreshing a page within some browsers can
cause the browser to leave active connections open
with the server called a hung connection. This will
use up one of the HTTP connections, can cause
problems connecting to the server and will slow
down Web response time. If TCP timeout checking
is enabled under TCP/IP configuration, the hung
connection will timeout after the timeout period has
expired.
Login
• If you forget the administrator password, restoring
the TCP/IP protocol to factory defaults from any
other configuration utility restores the Web admin
name and password to default values.
Configuration
• Web browsers will generally cache previously
viewed Web pages on the local machine. To view the
most current print server information, it is a good
idea to select the Reload or Refresh buttons on your
browser instead of using the Back button.
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