Stokke Tripp Trapp Newborn Set EN 12790 User Manual page 58

58
AU/NZ
The STOKKE "Extended
Warranty" does not cover:
• Issues caused by normal
developments in the parts
making up the product
(e.g. colouration changes,
as well as wear and tear).
• Issues caused by minor
variations in materials (e.g.
colour differences
between parts).
• Issues caused by extreme
influence from external
factors like sun/light,
temperature, humidity,
environmental pollution,
etc.
• Damage caused by
accidents/mishaps –
forexample drops from
height. The same applies if
the product has been
overstrained, for example
in terms of the weight
placed on it.
• Damage inflicted on the
product by external
influence, for example
when the product is being
shipped as luggage.
• Consequential damage, for
example dam age inflicted
on any persons and/or any
other objects.
• If the product has been
fitted with any accessories
that have not been
supplied by Stokke, the
"Extended Warranty" shall
lapse.
• The "Extended Warranty"
shall not apply to any
accessories that have been
purchased or supplied
together with the product,
or at a subsequent date.
STOKKE will under the
"Extended Warranty":
• Replace or – if STOKKE thus
prefers – repair the
defective part, or the
product in its entirety (if
necessary), provided that
the product is delivered to
a reseller.
• Cover normal transport
costs for any replacement
part/product from STOKKE
to the reseller from whom
the product was
purchased. – No travel
costs on the part of the
purchaser are covered
under the terms of the
warranty.
• Reserve the right to
replace, at the time of the
warranty being invoked,
defect parts by parts that
are of approximately the
same design.
• Reserve the right to supply
a replacement product in
cases where the relevant
product is no longer being
manufactured at the time
of the warranty being
invoked. Such product
shall be of corresponding
quality and value.
How to invoke the "Extended
Warranty":
Generally speaking, all
requests relating to the
"Extended Warranty" shall be
made to the reseller from
whom the product was
purchased. Such request shall
be made as soon as possible
after any defect has been
discovered, and shall be
accompanied by the warranty
certificate as well as the
original purchase receipt.
Documentation/evidence
confirming the manufacturing
defect shall be presented,
normally by way of the
product being brought along
to the reseller, or otherwise
being presented to the
reseller or a STOKKE sales
representative for inspection.
The defect will be remedied in
accordance with the above
provisions if the reseller or a
STOKKE sales representative
determines that the damage
is caused by a manufacturing
defect.