Nortel Server 1005r Maintenance And Diagnostics page 65

June 2007
Note: The components in your system are based on your CallPilot server
type and switch type. Disregard dependencies for components not in
your system.
Component
Media bus
MPB board
Time switch
MPB96
DS30X
Detecting hardware problems
Typically, you first become aware of a hardware problem when an alarm
is raised. All hardware faults produce an alarm (or series of alarms,
depending on the problem) in the Alarm Monitor.
Other indications of a hardware problem include the following:
user complaints
call processing difficulties, such as busy signals, static, dropped
calls, connection problems, and cross talk (hearing other
conversations)
system administrator logon difficulties
alert icons on the Maintenance screen
1005r Server Maintenance and Diagnostics
Dependent components
All MPBs, all multimedia channels, and all call
channels.
All multimedia and call channels associated with the
MPB board.
All multimedia and call channels associated with the
same MPB as the time switch.
All multimedia channels on the MPB96 card.
All DS30X channels associated with the DS30X link.
Monitoring multimedia hardware
65