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14 Problem Solving
Error Code
027-770
[Cause]
[Remedy] Submit the print job again.
027-771
[Cause]
[Remedy] Delete unnecessary data from the server.
027-772
[Cause]
[Remedy] Use ASCII characters to modify the host name that has been specified under [Tools] >
027-773
[Cause]
[Remedy] Wait for a while, and then execute the operation again.
027-774
[Cause]
[Remedy] Specify the e-mail address using only ASCII characters.
027-775
[Cause]
[Remedy] Reduce the number of destination addresses. If the error still is not resolved, confirm
027-776
[Cause]
[Remedy] Use ASCII characters to modify the host name that has been specified under [Tools] >
027-777
[Cause]
[Remedy] Set [E-mail Send Authentication] to [Off] under [Tools] > [Connectivity & Network
027-778
[Cause]
[Remedy] Confirm the authentication type supported by the SMTP server with your network
027-779
[Cause]
[Remedy] Confirm the login name and password set to SMTP-AUTH.
027-796
[Cause]
14
[Remedy] To print the mail body or header information also, change settings in the [Properties]
Refer to "12 Computer Operations" > "E-mail Printing" in the User Guide.
027-797
[Cause]
[Remedy] Specify a correct output destination, and send the e-mail again.
027-798
[Cause]
[Remedy] Check the job flow setting.
033-311
[Cause]
033-312
[Remedy] Switch off the machine power, make sure that the touch screen is blank, and then switch
033-313
464
Cause and Remedy
The print job has a problem.
The hard disk of the server connected to the machine is full.
An error occurred during communication with the SMTP server.
[Connectivity & Network Setup] > [Machine's E-mail Address/Host Name]. If the error
still is not resolved, confirm with your network administrator whether the SMTP server
supports the HELO command.
An error occurred during communication with the SMTP server.
The specified e-mail address contains unsupported characters.
Too many destination addresses have been specified.
with your network administrator whether the SMTP server supports the EHLO command.
An error occurred during communication with the SMTP server.
[Connectivity & Network Setup] > [Machine's E-mail Address/Host Name]. If the error
still is not resolved, confirm with your network administrator whether the SMTP server
supports the EHLO command.
The destination SMTP server does not support SMTP-AUTH.
Setup] > [Outgoing/Incoming E-mail Settings] > [SMTP Server Settings].
The destination SMTP server does not support the SMTP-AUTH system set on the
machine.
administrator. The machine supports the following authentication types: AUTH GSSAPI
(only for Kerberos), AUTH NTLMv2, AUTH NTLMv1, AUTH PLAIN, AUTH LOGIN, AUTH
CRAM-MD5.
Failed to authenticate the SMTP server.
The received e-mail was discarded because no documents were attached to it. (The
machine is set to print attached documents only.)
screen of CentreWare Internet Services.
The output destination of the received e-mail is invalid.
The specified document did not exist.
An error occurred.
on the machine power. If the same message is displayed again, contact our Customer
Support Center.
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