Table of Contents
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Error Code
016-786
[Cause]
When using the Scan feature, the machine could not write the file to the hard disk.
[Remedy] Take one of the following measures:
016-788
[Cause]
Failed to retrieve a file from the Web browser.
[Remedy] Take one of the following measures, and then execute the operation again:
016-790
[Cause]
Unable to send an e-mail with Split Send because of exceeding the maximum number
of splits allowed.
[Remedy] Take one of the following measures:
For more information on [Quality/File Size], refer to "5 Scan" > "E-mail Options/Filing Options" > "Quality/File Size
(Specifying an Image Compression Ratio When Scanning)" in the User Guide. For more information on [Maximum Split
Count], refer to "Maximum Split Count" (P.200).
016-792
[Cause]
Failed to acquire the specified job history when printing a Job Report.
[Remedy] The specified job history does not exist.
016-794
[Cause]
Media is not inserted correctly.
[Remedy] Check whether the media is inserted correctly.
016-795
[Cause]
An error occurred when reading the data on the media.
016-796
[Remedy] On a computer, confirm the content recorded on the media.
016-797
016-799
[Cause]
An invalid print parameter is included in the print data of the application, or the print
data and the Print Setup settings may not match.
[Remedy] Check the print data of the application and the Print Setup settings, and try printing
again.
017-700
[Cause]
ThinPrint.Engine connection timed out.
[Remedy] Confirm the connection to the ThinPrint.Engine.
017-701
[Cause]
An error occurred while connecting to ThinPrint.Engine.
[Remedy] Confirm the connection to the ThinPrint.Engine.
017-702
[Cause]
The data sent to ThinPrint.Engine is invalid.
[Remedy] Confirm the connection to the ThinPrint.Engine.
017-703
[Cause]
The print data sent from ThinPrint.Engine exceeded the maximum size of the machine.
[Remedy] Split the job, and try printing again.
Cause and Remedy
Switch off the machine power, make sure that the touch screen is blank, and then
switch on the machine power.
Load paper on the paper tray as necessary.
If the error occurs when sending an e-mail, take one of the following measures:
- Lower the resolution.
- Reduce the size.
- Reduce the number of pages, and divide the job into several e-mails to send.
- Send the job by setting [Color Scanning] to [Black & White].
Reload the browser page.
Restart the browser.
Switch off the machine power, make sure that the touch screen is blank, and then
switch on the machine power.
Reduce the file size for [Quality/File Size].
Increase the value for [Maximum Split Count].
Error Code
14
415
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