Bowers & Wilkins Zeppelin Owner's Manual page 11

15 CLEANING ZEPPELIN
Use a clothes brush or vacuum cleaner with nozzle
attachment to clean the grille cloth. Wipe other surfaces
with a clean lint-free cloth. If you wish to use a cleaning
agent, apply it onto the cleaning cloth, not directly onto
the product. Test a small area first, as some cleaning
products may damage some of the surfaces. Avoid
products that are abrasive, or contain acid, alkali or anti-
bacterial agents.
16 UPGRADING SOFTWARE
From time to time it may be necessary to update the
software that controls Zeppelin.
Connect Zeppelin to a USB output on your computer
using a cable with a standard USB plug on one end
and a USB slave plug on the other. Upgrades may be
accessed via our web site www.bowers-wilkins.com
17 ENVIRONMENTAL INFORMATION
All B&W products are designed to
comply with international directives on
the Restriction of Hazardous Substances
(RoHS) in electrical and electronic equipment and the
disposal of Waste Electrical and Electronic Equipment
(WEEE).
These symbols indicate compliance and that the
products must be appropriately recycled or processed in
accordance with these directives. Consult your local waste
disposal authority for guidance.
8
18 TROUBLESHOOTING
If Zeppelin does not perform as expected, there may be
nothing intrinsically wrong. Check through the following
table before calling for assistance.
Symptom Possible cause
No LED Power cord not properly
plugged in or damaged.
(UK, Ireland or Hong
Kong only) Fuse blown in
fused plug of power cord.
Internal fault. Consult
your dealer.
No sound from any Volume set to minimum.
source
No sound on iPod iPod not in play mode.
source only
No sound on AUX AUX source muted.
source only AUX cable not properly
connected or damaged.
Poor compatibility
AUX source takes
several seconds to between TOSlink cable
sound and mini-jack cable
adaptor (see note in
'Setting up' section).
Dirty TOSlink cable ends.
Clean as recommended
by cable manufacturer.
Track up / down Upgrade iPod software.
commands do not
work
(5G, nano and later Upgrade iPod software.
models only) Cannot
control volume from
iPod interface
Symptom Possible cause
Buttons on remote do Infrared receiver on
not work. Zeppelin Zeppelin obscured.
buttons OK Battery not correctly
seated.
Battery insulating tab
not removed.
Battery needs replacing.
iPod does not iPod badly seated on
respond to Zeppelin connector.
commands Dirty or worn contacts.
Buttons on Zeppelin Dirty or worn contacts.
do not work. Consult your dealer.
Remote OK.
iPod freezes Search "How to reset
iPod" on the Internet.
Additional topics are covered in the Zeppelin FAQ
section of our web site www.bowers-wilkins.com.
Finally, before contacting your service provider, reboot
Zeppelin by disconnecting it from the power supply for 5
seconds and re-connecting.