Limited Warranty - Bowers & Wilkins Zeppelin Owner's Manual

Limited warranty

This product has been designed and manufactured to
the highest quality standards. However, if something
does go wrong with this product, B&W Group Ltd. and
its national distributors warrant free of charge labour
(exclusion may apply) and replacement parts in any
country served by an official B&W distributor.
This limited warranty is valid for a period of one year
from the date of purchase.
Terms and Conditions
1 The warranty is limited to the repair of the equipment.
Neither transportation, nor any other costs, nor any
risk for removal, transportation and installation of
products is covered by this warranty.
2 This warranty is only valid for the original owner.
It is not transferable.
3 This warranty will not be applicable in cases other
than defects in materials and/or workmanship at the
time of purchase and will not be applicable:
a for damages caused by incorrect installation,
connection or packing,
b for damages caused by any use other than correct
use described in the user manual, negligence,
modifications, or use of parts that are not made
or authorised by B&W,
c for damages caused by faulty or unsuitable
ancillary equipment,
d for damages caused by accidents, lightning, water,
fire heat, war, public disturbances or any other
cause beyond the reasonable control of B&W and
its appointed distributors,
e for products whose serial number has been
altered, deleted, removed or made illegible,
f if repairs or modifications have been executed
by an unauthorised person.
This guarantee complements any national/regional law
obligations of dealers or national distributors and does
not affect your statutory rights as a customer.
How to claim repairs under warranty
Should you have any concerns regarding the
performance of this product, please use the following
procedure:
1 Call the B&W national distributor in your country of
residence:
In North America, call toll free (800) 370 3742
In the UK, call 01903 221500
You can find the numbers for all other countries on
our web site www.bowers-wilkins.com by clicking
on 'Contact Us' at the bottom of the home page.
Alternatively, call the UK head office
on +44 1903 221800.
2 Our representative will discuss your concerns.
If it is found necessary to return the product for
repair, you will be given a Return Merchandise
Authorisation. You should not return the product
without this authorisation.
To validate your warranty, you will need to produce the
original sales receipt from an authorised dealer.
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