HP EliteOne 705 G2 Maintenance & Service Manual page 135

Table 7-2 Solving Network Problems (continued)
Network driver does not detect network controller.
Cause
Incorrect network driver.
Network status link light never flashes.
NOTE: The network status light is supposed to flash when there is network activity.
Cause
No active network is detected.
Network controller is not set up properly.
Network controller is disabled.
Network driver is not properly loaded.
System cannot autosense the network.
Solution
To access Device Manager in Windows 10, type device
manager in the taskbar search box, and then select Device
Manager from the list of applications.
Check the network controller documentation for the correct driver
or obtain the latest driver from the manufacturer's Web site.
Solution
Check cabling and network equipment for proper connection.
Check for the device status within Windows, such as Device
Manager for driver load and the Network Connections applet
within Windows for link status.
To access Device Manager in Windows 7, click Start, select Control
Panel, and then select Device Manager.
To access Device Manager in Windows 8.1, from the Start screen,
type c, select Control Panel from the list of applications, and then
select Device Manager.
To access Device Manager in Windows 10, type device
manager in the taskbar search box, and then select Device
Manager from the list of applications.
1. Run Computer Setup and enable network controller.
2. Enable the network controller in the operating system using
Device Manager.
To access Device Manager in Windows 7, click Start, select
Control Panel, and then select Device Manager.
To access Device Manager in Windows 8.1, from the Start
screen, type c, select Control Panel from the list of
applications, and then select Device Manager.
To access Device Manager in Windows 10, type device
manager in the taskbar search box, and then select Device
Manager from the list of applications.
Reinstall network drivers.
Disable auto-sensing capabilities and force the system into the
correct operating mode.
Solving Network Problems 125