HP EliteDesk 800 Hardware Reference Manual

HP EliteDesk 800 Hardware Reference Manual

Elitedesk 800 series
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Hardware Reference Guide
HP EliteDesk 800 G1 Tower
HP EliteDesk 800 G1 Small Form Factor
HP EliteDesk 800 G1 Ultra-slim Desktop

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Summary of Contents for HP EliteDesk 800

  • Page 1 Hardware Reference Guide HP EliteDesk 800 G1 Tower HP EliteDesk 800 G1 Small Form Factor HP EliteDesk 800 G1 Ultra-slim Desktop...
  • Page 2 Hewlett-Packard Company. Hardware Reference Guide HP EliteDesk 800 G1 Tower HP EliteDesk 800 G1 Small Form Factor HP EliteDesk 800 G1 Ultra-slim Desktop First Edition (April 2013) Document part number: 719014–001...
  • Page 3: About This Book

    About this book This guide provides basic information for upgrading HP EliteDesk Business PCs. WARNING! Text set off in this manner indicates that failure to follow directions could result in bodily harm or loss of life. CAUTION: Text set off in this manner indicates that failure to follow directions could result in damage to equipment or loss of information.
  • Page 4 About this book ENWW...
  • Page 5: Table Of Contents

    Table of contents 1 Product features ............................. 1 Standard configuration features ......................1 Tower (TWR) ........................1 Small Form Factor (SFF) ..................... 2 Ultra-slim Desktop (USDT) ....................2 Tower (TWR) front panel components ....................3 Small Form Factor (SFF) front panel components ................4 Ultra-slim Desktop (USDT) front panel components ................
  • Page 6 Installing DIMMs ........................ 23 Removing or installing an expansion card ..................25 Drive positions ............................ 29 Installing and removing drives ......................30 Removing a 5.25-inch drive ....................32 Installing a 5.25-inch drive ....................33 Removing a 3.5-inch device ....................36 Installing a 3.5-inch device ....................
  • Page 7 Removing a 2.5-inch hard drive ..................86 Installing a 2.5-inch hard drive ................... 88 Installing a security lock ........................91 Cable lock .......................... 91 Padlock ..........................91 HP business PC security lock .................... 92 Front bezel security ......................96 4 Ultra-slim Desktop (USDT) hardware upgrades ..................98 Serviceability features ........................
  • Page 8 Using the Smart Cover FailSafe Key to remove the Smart Cover Lock ........... 130 Appendix C Electrostatic discharge ......................132 Preventing electrostatic damage ...................... 132 Grounding methods .......................... 132 Appendix D Computer operating guidelines, routine care and shipping preparation ......133 Computer operating guidelines and routine care ................
  • Page 9: Product Features

    Product features Standard configuration features Features may vary depending on the model. For a complete listing of the hardware and software installed in the computer, run the diagnostic utility (included on some computer models only). NOTE: All three computer models can be used in a tower orientation or a desktop orientation. Tower (TWR) ENWW Standard configuration features...
  • Page 10: Small Form Factor (Sff)

    Small Form Factor (SFF) Ultra-slim Desktop (USDT) Chapter 1 Product features ENWW...
  • Page 11: Tower (Twr) Front Panel Components

    Tower (TWR) front panel components Drive configuration may vary by model. Some models have a bezel blank covering one or more drive bays. 5.25-inch Half-Height Drive Bay (behind bezel) Hard Drive Activity Light USB 2.0 Ports (black) Slim Optical Drive (optional) USB 3.0 Ports (blue) 3.5-inch Media Card Reader (optional) Headphone Connector...
  • Page 12: Small Form Factor (Sff) Front Panel Components

    Small Form Factor (SFF) front panel components Drive configuration may vary by model. Some models have a bezel blank covering one or more drive bays. Slim Optical Drive (optional) Headphone Connector USB 2.0 Ports (black) Dual-State Power Button USB 3.0 Ports (blue) Hard Drive Activity Light Microphone/Headphone Connector 3.5-inch Media Card Reader (optional)
  • Page 13: Ultra-Slim Desktop (Usdt) Front Panel Components

    Ultra-slim Desktop (USDT) front panel components Drive configuration may vary by model. Some models have a bezel blank covering the optical drive bay. Slim Optical Drive (optional) Headphone Connector USB 2.0 Ports (black) Hard Drive Activity Light USB 3.0 Ports (blue) Dual-State Power Button Microphone/Headphone Connector SD Media Card Reader (optional)
  • Page 14: Tower (Twr) Rear Panel Components

    Tower (TWR) rear panel components Power Cord Connector Line-Out Connector for powered audio devices (green) PS/2 Keyboard Connector (purple) PS/2 Mouse Connector (green) USB 2.0 Ports (black) RJ-45 Network Connector DisplayPort Monitor Connectors Serial Connector VGA Monitor Connector Line-In Audio Connector (blue) USB 3.0 Ports (blue) NOTE: An optional second serial port and an optional parallel port are available from HP.
  • Page 15: Small Form Factor (Sff) Rear Panel Components

    Small Form Factor (SFF) rear panel components PS/2 Mouse Connector (green) PS/2 Keyboard Connector (purple) RJ-45 Network Connector DisplayPort Monitor Connectors Serial Connector VGA Monitor Connector USB 2.0 Ports (black) USB 3.0 Ports (blue) Line-In Audio Connector (blue) Line-Out Connector for powered audio devices (green) Power Cord Connector NOTE:...
  • Page 16: Ultra-Slim Desktop (Usdt) Rear Panel Components

    Ultra-slim Desktop (USDT) rear panel components Line-Out Connector for powered audio VGA Monitor Connector devices (green) USB 2.0 Ports (black) Power Cord Connector USB 3.0 Ports (blue) Line-In Audio Connector (blue) DisplayPort Monitor Connectors RJ-45 Network Connector PS/2 Keyboard Connector (purple) PS/2 Mouse Connector (green) NOTE: When a device is plugged into the blue Line-In Audio Connector, a dialog box will pop up asking if you...
  • Page 17: Media Card Reader Components

    Media card reader components The media card reader is an optional device available on some models only. Refer to the following illustration and table to identify the media card reader components. Slot Media ● ● ● SD/HC/XC/UHS-1/Plus Secure Digital (SD) Secure Digital High Secure Digital Capacity (SDHC)
  • Page 18: Keyboard

    Keyboard Component Component Sleep Mute volume Fast reverse Decrease volume Play/pause Increase volume Stop Windows logo key Fast forward Function Using the Windows logo key Use the Windows Logo key in combination with other keys to perform certain functions available in the Windows operating system.
  • Page 19 Windows Logo Key + Windows 7 Windows 8 Locks the computer if you are connected to Locks the computer if you are connected to a network domain, or allows you to switch a network domain, or allows you to switch users if you are not connected to a network users if you are not connected to a network domain...
  • Page 20: Serial Number Location

    Windows Logo Key + Windows 7 Windows 8 (on numpad) Zooms out Zooms out (Magnifier) Home Minimizes non-active desktop windows Minimizes non-active desktop windows Break Displays System Properties Displays System Properties PgUp Moves Start screen to left monitor PgDn Moves Start screen to right monitor Serial number location Each computer has a unique serial number and a product ID number that are located on the exterior of the computer.
  • Page 21: Ultra-Slim Desktop (Usdt)

    Ultra-slim Desktop (USDT) ENWW Serial number location...
  • Page 22: Tower (Twr) Hardware Upgrades

    Tower (TWR) hardware upgrades Serviceability features The computer includes features that make it easy to upgrade and service. No tools are needed for most of the installation procedures described in this chapter. Warnings and cautions Before performing upgrades be sure to carefully read all of the applicable instructions, cautions, and warnings in this guide.
  • Page 23: Removing The Computer Access Panel

    Removing the computer access panel To access internal components, you must remove the access panel: Remove/disengage any security devices that prohibit opening the computer. Remove all removable media, such as compact discs or USB flash drives, from the computer. Turn off the computer properly through the operating system, then turn off any external devices. Disconnect the power cord from the power outlet and disconnect any external devices.
  • Page 24: Replacing The Computer Access Panel

    Replacing the computer access panel Slide the lip on the front end of the access panel under the lip on the front of the chassis (1) then press the back end of the access panel onto the unit so that it locks into place (2). Chapter 2 Tower (TWR) hardware upgrades ENWW...
  • Page 25: Removing The Front Bezel

    Removing the front bezel Remove/disengage any security devices that prohibit opening the computer. Remove all removable media, such as compact discs or USB flash drives, from the computer. Turn off the computer properly through the operating system, then turn off any external devices. Disconnect the power cord from the power outlet and disconnect any external devices.
  • Page 26: Removing Bezel Blanks

    Removing bezel blanks On some models, there are bezel blanks covering one or more drive bays that need to be removed before installing a drive. To remove a bezel blank: Remove the access panel and front bezel. Remove the bezel blank for the appropriate drive: ●...
  • Page 27: Replacing The Front Bezel

    ● To remove a slim optical drive bezel blank, press inward on the retaining tabs that hold the bezel blank in place (1) then pull the bezel blank from the front bezel (2). NOTE: After removing the slim optical drive bezel blank and installing a slim optical drive, you can install an optional bezel trim piece (available from HP) that surrounds the front of the slim optical drive.
  • Page 28: System Board Connections

    System board connections Refer to the following illustration and table to identify the system board connectors. System Board Connector System Board Label Color Component System Board PCI Extender black System Board PCI Extender Connectors (optional, shown installed) SATA 3.0 SATA1 light blue Any SATA Device other than the Primary Hard Drive...
  • Page 29: Installing Additional Memory

    System Board Connector System Board Label Color Component DIMM4 (Channel A) DIMM4 white Memory Module DIMM3 (Channel A) DIMM3 black Memory Module DIMM2 (Channel B) DIMM2 white Memory Module DIMM1 (Channel B) DIMM1 black Memory Module Power SATA PWR0 black SATA Drives Power white...
  • Page 30: Populating Dimm Sockets

    In addition, the computer supports: ● 512-Mbit, 1-Gbit, and 2-Gbit non-ECC memory technologies ● single-sided and double-sided DIMMs ● DIMMs constructed with x8 and x16 DDR devices; DIMMs constructed with x4 SDRAM are not supported NOTE: The system will not operate properly if you install unsupported DIMMs. Populating DIMM sockets There are four DIMM sockets on the system board, with two sockets per channel.
  • Page 31: Installing Dimms

    Installing DIMMs CAUTION: You must disconnect the power cord and wait approximately 30 seconds for the power to drain before adding or removing memory modules. Regardless of the power-on state, voltage is always supplied to the memory modules as long as the computer is plugged into an active AC outlet. Adding or removing memory modules while voltage is present may cause irreparable damage to the memory modules or system board.
  • Page 32 Open both latches of the memory module socket (1), and insert the memory module into the socket (2). NOTE: A memory module can be installed in only one way. Match the notch on the module with the tab on the memory socket. Populate the black DIMM sockets before the white DIMM sockets.
  • Page 33: Removing Or Installing An Expansion Card

    Removing or installing an expansion card The computer has two PCI Express x1 expansion slots, one PCI Express x16 expansion slot, and one PCI Express x16 expansion slot that is downshifted to a x4 slot. Some models also have an optional standard PCI expansion slot.
  • Page 34 Before installing an expansion card, remove the expansion slot cover or the existing expansion card. NOTE: Before removing an installed expansion card, disconnect any cables that may be attached to the expansion card. If you are installing an expansion card in a vacant socket, remove the appropriate expansion slot cover on the back of the chassis.
  • Page 35 If you are removing a PCI Express x16 card, pull the retention arm on the back of the expansion socket away from the card and carefully rock the card back and forth until the connectors pull free from the socket. Lift the card straight up to remove it. Be sure not to scrape the card against other components.
  • Page 36 Close the expansion card retention latch, making sure that it snaps firmly into place. Connect external cables to the installed card, if needed. Connect internal cables to the system board, if needed. Replace the computer access panel. Reconnect the power cord and turn on the computer. Lock any security devices that were disengaged when the computer access panel was removed.
  • Page 37: Drive Positions

    Drive positions 5.25-inch half-height drive bay Slim optical drive bay 3.5-inch drive bay for optional drive (such as a media card reader) Primary 3.5-inch internal hard drive bay Secondary 3.5-inch internal hard drive bay Secondary 2.5-inch internal hard drive bay NOTE: The drive configuration on your computer may be different than the drive configuration shown above.
  • Page 38: Installing And Removing Drives

    Installing and removing drives When installing drives, follow these guidelines: ● The primary Serial ATA (SATA) hard drive must be connected to the dark blue primary SATA connector on the system board labeled SATA0. ● Connect secondary hard drives and optical drives to any of the light blue SATA connectors on the system board (labeled SATA1, SATA2, SATA3, and SATA5).
  • Page 39 CAUTION: To prevent loss of work and damage to the computer or drive: If you are inserting or removing a drive, shut down the operating system properly, turn off the computer, and unplug the power cord. Do not remove a drive while the computer is on or in standby mode.
  • Page 40: Removing A 5.25-Inch Drive

    Removing a 5.25-inch drive NOTE: HP does not offer a 5.25-inch optical drive for this computer model. A 5.25-inch optical drive may have been installed by the user or third-party vendor. CAUTION: All removable media should be taken out of a drive before removing the drive from the computer.
  • Page 41: Installing A 5.25-Inch Drive

    Press down on the green drivelock mechanism (1) and slide the drive from the drive bay (2). Installing a 5.25-inch drive NOTE: HP does not offer a 5.25-inch optical drive for this computer model. A 5.25-inch optical drive can be purchased through a third-party vendor. Remove/disengage any security devices that prohibit opening the computer.
  • Page 42 If you are installing an optical drive, install four M3 metric guide screws (not provided) in the lower holes on each side of the drive. NOTE: When replacing an optical drive, transfer the four M3 metric guide screws from the old drive to the new one.
  • Page 43 Connect the power cable (1) and data cable (2) to the rear of the optical drive. Connect the opposite end of the data cable to one of the light blue SATA connectors on the system board. NOTE: Refer to System board connections on page 20 for an illustration of the system board drive connectors.
  • Page 44: Removing A 3.5-Inch Device

    Removing a 3.5-inch device CAUTION: All removable media should be taken out of a drive before removing the drive from the computer. Remove/disengage any security devices that prohibit opening the computer. Remove all removable media, such as compact discs or USB flash drives, from the computer. Turn off the computer properly through the operating system, then turn off any external devices.
  • Page 45 Press the release lever at the rear of the drive away from the drive (1) and slide the drive from the drive bay (2). ENWW Installing and removing drives...
  • Page 46: Installing A 3.5-Inch Device

    Installing a 3.5-inch device Remove/disengage any security devices that prohibit opening the computer. Remove all removable media, such as compact discs or USB flash drives, from the computer. Turn off the computer properly through the operating system, then turn off any external devices. Disconnect the power cord from the power outlet and disconnect any external devices.
  • Page 47 Slide the drive into the drive bay, making sure to align the guide screws with the guide slots, until the drive snaps into place. If installing a USB 3.0 media card reader, connect the USB cable from the media card reader to the USB 3.0 connector on the system board labeled MEDIA3.0.
  • Page 48: Removing A Slim Optical Drive

    Removing a slim optical drive CAUTION: All removable media should be taken out of a drive before removing the drive from the computer. Remove/disengage any security devices that prohibit opening the computer. Remove all removable media, such as compact discs or USB flash drives, from the computer. Turn off the computer properly through the operating system, then turn off any external devices.
  • Page 49: Installing A Slim Optical Drive

    Push the green release lever on the right rear side of the drive toward the center of the drive (1), then slide the drive forward and out of the bay (2). Installing a slim optical drive Remove/disengage any security devices that prohibit opening the computer. Remove all removable media, such as compact discs or USB flash drives, from the computer.
  • Page 50 Insert the second pin, and press the entire release latch firmly to fasten the latch securely to the optical drive. Slide the optical drive through the front bezel all the way into the bay so that it locks in place. Chapter 2 Tower (TWR) hardware upgrades ENWW...
  • Page 51 Connect the power cable (1) and data cable (2) to the rear of the optical drive. Connect the opposite end of the data cable to one of the light blue SATA connectors on the system board. NOTE: Refer to System board connections on page 20 for an illustration of the system board drive connectors.
  • Page 52: Removing A 3.5-Inch Or 2.5-Inch Hard Drive

    Removing a 3.5-inch or 2.5-inch hard drive NOTE: Before you remove the old hard drive, be sure to back up the data from the old hard drive so that you can transfer the data to the new hard drive. Remove/disengage any security devices that prohibit opening the computer. Remove all removable media, such as compact discs or USB flash drives, from the computer.
  • Page 53: Installing A 3.5-Inch Or 2.5-Inch Hard Drive

    Release the drive by pulling the release tab away from the drive (1) and sliding the drive out of the bay (2). Remove the four guide screws (two on each side) from the old drive. You will need these screws to install a new drive.
  • Page 54 Install guide screws on the sides of the drive. 3.5-inch hard drives use standard 6-32 silver and blue isolation mounting screws. 2.5-inch hard drives use metric M3 black and blue isolation mounting screws. NOTE: Four extra 6-32 isolation mounting guide screws for 3.5-inch hard drives are installed on the exterior of the hard drive bays.
  • Page 55 ● You can also install a 2.5-inch hard drive into a 3.5-inch drive bay using an adapter bracket similar to the example shown below. ◦ Slide the drive into the bay adapter bracket, ensuring the connector on the drive is fully inserted into the connector on the adapter bracket.
  • Page 56 ◦ Install four 6-32 silver and blue isolation mounting guide screws in the adapter bracket (two on each side of the bracket). Slide the drive into the drive bay, making sure to align the guide screws with the guide slots, until the drive snaps into place.
  • Page 57 Connect the power cable (1) and data cable (2) to the back of the hard drive. NOTE: The power cable for the hard drives is a three-headed cable that is routed from the system board to the rear of the hard drive bays. If installing a new drive, connect the opposite end of the data cable to the appropriate system board connector.
  • Page 58: Installing A Security Lock

    Installing a security lock The security locks displayed below and on the following page can be used to secure the computer. Cable lock Padlock Chapter 2 Tower (TWR) hardware upgrades ENWW...
  • Page 59: Hp Business Pc Security Lock

    HP business PC security lock Fasten the security cable by looping it around a stationary object. Insert the cable lock into the cable lock slot on the back of the monitor and secure the lock to the monitor by inserting the key into the key hole on the rear of the lock and rotating the key 90 degrees.
  • Page 60 Slide the security cable through the hole in the cable lock on the rear of the monitor. Use the bracket provided in the kit to secure other peripheral devices by laying the device cable across the center of the bracket (1) and inserting the security cable through one of the two holes in the bracket (2).
  • Page 61 Thread the keyboard and mouse cables through the computer chassis lock. Screw the lock to the chassis in the thumbscrew hole using the screw provided. ENWW Installing a security lock...
  • Page 62 Insert the plug end of the security cable into the lock (1) and push the button in (2) to engage the lock. Use the key provided to disengage the lock. When complete, all devices in your workstation will be secured. Chapter 2 Tower (TWR) hardware upgrades ENWW...
  • Page 63: Front Bezel Security

    Front bezel security The front bezel can be locked in place by installing a security screw provided by HP. To install the security screw: Remove/disengage any security devices that prohibit opening the computer. Remove all removable media, such as compact discs or USB flash drives, from the computer. Turn off the computer properly through the operating system, then turn off any external devices.
  • Page 64 Install the security screw through the middle front bezel release tab to secure the front bezel in place. Replace the access panel. Reconnect the power cord and turn on the computer. Lock any security devices that were disengaged when the access panel was removed. Chapter 2 Tower (TWR) hardware upgrades ENWW...
  • Page 65: Small Form Factor (Sff) Hardware Upgrades

    Small Form Factor (SFF) hardware upgrades Serviceability features The computer includes features that make it easy to upgrade and service. No tools are needed for most of the installation procedures described in this chapter. Warnings and cautions Before performing upgrades be sure to carefully read all of the applicable instructions, cautions, and warnings in this guide.
  • Page 66: Removing The Computer Access Panel

    Removing the computer access panel To access internal components, you must remove the access panel: Remove/disengage any security devices that prohibit opening the computer. Remove all removable media, such as compact discs or USB flash drives, from the computer. Turn off the computer properly through the operating system, then turn off any external devices. Disconnect the power cord from the power outlet and disconnect any external devices.
  • Page 67: Replacing The Computer Access Panel

    Replacing the computer access panel Slide the lip on the front end of the access panel under the lip on the front of the chassis (1) then press the back end of the access panel onto the unit so that it locks into place (2). ENWW Replacing the computer access panel...
  • Page 68: Removing The Front Bezel

    Removing the front bezel Remove/disengage any security devices that prohibit opening the computer. Remove all removable media, such as compact discs or USB flash drives, from the computer. Turn off the computer properly through the operating system, then turn off any external devices. Disconnect the power cord from the power outlet and disconnect any external devices.
  • Page 69: Removing Bezel Blanks

    Removing bezel blanks On some models, there are bezel blanks covering the 3.5-inch and slim optical drive bays that need to be removed before installing a drive. To remove a bezel blank: Remove the access panel and front bezel. To remove a 3.5-inch bezel blank, press inward on the five retaining tabs (1) and pull the blank off the front bezel (2).
  • Page 70: Replacing The Front Bezel

    Replacing the front bezel Insert the four hooks on the bottom side of the bezel into the rectangular holes on the chassis (1) then rotate the top side of the bezel onto the chassis (2) and snap it into place. Chapter 3 Small Form Factor (SFF) hardware upgrades ENWW...
  • Page 71: Changing From Desktop To Tower Configuration

    Changing from desktop to tower configuration The Small Form Factor computer can be used in a tower orientation with an optional tower stand that can be purchased from HP. Remove/disengage any security devices that prohibit opening the computer. Remove all removable media, such as compact discs or USB flash drives, from the computer. Turn off the computer properly through the operating system, then turn off any external devices.
  • Page 72: System Board Connections

    System board connections Refer to the following illustration and table to identify the system board connectors for your model. System Board Connector System Board Label Color Component PCI Express x16 downshifted X4PCIEXP white Expansion Card to a x4 PCI Express x1 X1PCIEXP2 black Expansion Card...
  • Page 73: Installing Additional Memory

    System Board Connector System Board Label Color Component SATA 3.0 SATA1 light blue Any SATA Device other than the Primary Hard Drive SATA 3.0 SATA2 light blue Any SATA Device other than the Primary Hard Drive USB 2.0 MEDIA black USB 2.0 Device, such as a USB 2.0 Media Card Reader Installing additional memory...
  • Page 74: Installing Dimms

    The system will automatically operate in single channel mode, dual channel mode, or flex mode, depending on how the DIMMs are installed. NOTE: Single channel and unbalanced dual channel memory configurations will result in inferior graphics performance. ● The system will operate in single channel mode if the DIMM sockets are populated in one channel only.
  • Page 75 Disconnect the power cord from the power outlet and disconnect any external devices. CAUTION: You must disconnect the power cord and wait approximately 30 seconds for the power to drain before adding or removing memory modules. Regardless of the power-on state, voltage is always supplied to the memory modules as long as the computer is plugged into an active AC outlet.
  • Page 76: Removing Or Installing An Expansion Card

    The computer should automatically recognize the additional memory the next time you turn on the computer. Removing or installing an expansion card The computer has two PCI Express x1 expansion slots, one PCI Express x16 expansion slot, and one PCI Express x16 expansion slot that is downshifted to a x4 slot. NOTE: The PCI Express slots support only low profile cards.
  • Page 77 Before installing an expansion card, remove the expansion slot cover or the existing expansion card. NOTE: Before removing an installed expansion card, disconnect any cables that may be attached to the expansion card. If you are installing an expansion card in a vacant socket, remove the appropriate expansion slot cover on the back of the chassis.
  • Page 78 If you are removing a PCI Express x16 card, pull the retention arm on the back of the expansion socket away from the card and carefully rock the card back and forth until the connectors pull free from the socket. Pull the expansion card straight up from the socket then away from the inside of the chassis to release it from the chassis frame.
  • Page 79 To install a new expansion card, hold the card just above the expansion socket on the system board then move the card toward the rear of the chassis (1) so that the bracket on the card is aligned with the open slot on the rear of the chassis. Press the card straight down into the expansion socket on the system board (2).
  • Page 80: Drive Positions

    Lock any security devices that were disengaged when the access panel was removed. Reconfigure the computer, if necessary. Drive positions Slim optical drive bay 3.5-inch internal hard drive bay 3.5-inch drive bay for optional drives (media card reader shown) 2.5-inch internal hard drive bay NOTE: The drive configuration on your computer may be different than the drive configuration shown above.
  • Page 81: Installing And Removing Drives

    Installing and removing drives When installing drives, follow these guidelines: ● The primary Serial ATA (SATA) hard drive must be connected to the dark blue primary SATA connector on the system board labeled SATA0. ● Connect secondary hard drives and optical drives to one of the light blue SATA connectors on the system board (labeled SATA1 and SATA2).
  • Page 82 CAUTION: To prevent loss of work and damage to the computer or drive: If you are inserting or removing a drive, shut down the operating system properly, turn off the computer, and unplug the power cord. Do not remove a drive while the computer is on or in standby mode.
  • Page 83: Removing A 3.5-Inch Device

    Removing a 3.5-inch device CAUTION: All removable media should be taken out of a drive before removing the drive from the computer. Remove/disengage any security devices that prohibit opening the computer. Remove all removable media, such as compact discs or USB flash drives, from the computer. Turn off the computer properly through the operating system, then turn off any external devices.
  • Page 84 Disconnect the drive cables from the rear of the drive, or, if you are removing a media card reader, disconnect the USB cable from the system board as indicated in the following illustration. Press inward on the release lever at the rear of the drive (1) and slide the drive out of the rear of the drive bay (2).
  • Page 85: Installing A 3.5-Inch Device

    Installing a 3.5-inch device Remove/disengage any security devices that prohibit opening the computer. Remove all removable media, such as compact discs or USB flash drives, from the computer. Turn off the computer properly through the operating system, then turn off any external devices. Disconnect the power cord from the power outlet and disconnect any external devices.
  • Page 86 Rotate the drive cage to its upright position. Slide the drive into the drive bay, making sure to align the guide screws with the guide slots, until the drive snaps into place. Chapter 3 Small Form Factor (SFF) hardware upgrades ENWW...
  • Page 87 If installing a USB 3.0 media card reader, connect the USB cable from the media card reader to the USB 3.0 connector on the system board labeled MEDIA3.0. NOTE: Refer to System board connections on page 64 for an illustration of the system board drive connectors.
  • Page 88: Removing A Slim Optical Drive

    Removing a slim optical drive CAUTION: All removable media should be taken out of a drive before removing the drive from the computer. Remove/disengage any security devices that prohibit opening the computer. Remove all removable media, such as compact discs or USB flash drives, from the computer. Turn off the computer properly through the operating system, then turn off any external devices.
  • Page 89: Installing A Slim Optical Drive

    Installing a slim optical drive Remove/disengage any security devices that prohibit opening the computer. Remove all removable media, such as compact discs or USB flash drives, from the computer. Turn off the computer properly through the operating system, then turn off any external devices. Disconnect the power cord from the power outlet and disconnect any external devices.
  • Page 90: Removing And Replacing A 3.5-Inch Hard Drive

    Slide the optical drive through the front bezel all the way into the bay so that it locks in place (1), then connect the power cable (2) and data cable (3) to the rear of the drive. Connect the opposite end of the data cable to one of the light blue SATA connectors on the system board.
  • Page 91 If the computer is on a stand, remove the computer from the stand. Remove the computer access panel. Disconnect the power cable (1) and data cable (2) from the back of the hard drive. Pull the release lever next to the rear of the hard drive outward (1). While pulling the release lever out, slide the drive back until it stops, then lift the drive up and out of the bay (2).
  • Page 92 To install a hard drive, you must transfer the silver and blue isolation mounting guide screws from the old hard drive to the new hard drive. Align the guide screws with the slots on the chassis drive cage, press the hard drive down into the bay, then slide it forward until it stops and locks in place.
  • Page 93 Connect the power cable (1) and data cable (2) to the back of the hard drive. NOTE: The data cable for the primary hard drive must be connected to the dark blue connector labeled SATA0 on the system board to avoid any hard drive performance problems. Replace the access panel.
  • Page 94: Removing A 2.5-Inch Hard Drive

    Removing a 2.5-inch hard drive Remove/disengage any security devices that prohibit opening the computer. Remove all removable media, such as compact discs or USB flash drives, from the computer. Turn off the computer properly through the operating system, then turn off any external devices. Disconnect the power cord from the power outlet and disconnect any external devices.
  • Page 95 Disconnect the power cable (1) and data cable (2) from the back of the hard drive. Pull outward on the release lever at the rear of the drive (1) then slide the drive back until it stops and pull it down and out of the drive bay (2). ENWW Installing and removing drives...
  • Page 96: Installing A 2.5-Inch Hard Drive

    Installing a 2.5-inch hard drive Remove/disengage any security devices that prohibit opening the computer. Remove all removable media, such as compact discs or USB flash drives, from the computer. Turn off the computer properly through the operating system, then turn off any external devices. Disconnect the power cord from the power outlet and disconnect any external devices.
  • Page 97 Rotate the drive cage to its upright position. Align the guide screws on the drive with the J-slots on the sides of the drive bay. Press the drive up into the drive bay then slide it forward until it locks in place. ENWW Installing and removing drives...
  • Page 98 Connect the power cable (1) and data cable (2) to the back of the hard drive. NOTE: If the 2.5-inch hard drive is the primary drive, connect the data cable to the dark blue SATA connector labeled SATA0 on the system board. If it is a secondary drive, connect the data cable to one of the light blue SATA connectors on the system board.
  • Page 99: Installing A Security Lock

    Installing a security lock The security locks displayed below and on the following pages can be used to secure the computer. Cable lock Padlock ENWW Installing a security lock...
  • Page 100: Hp Business Pc Security Lock

    HP business PC security lock Fasten the security cable by looping it around a stationary object. Insert the cable lock into the cable lock slot on the back of the monitor and secure the lock to the monitor by inserting the key into the key hole on the rear of the lock and rotating the key 90 degrees.
  • Page 101 Slide the security cable through the hole in the cable lock on the rear of the monitor. Use the bracket provided in the kit to secure other peripheral devices by laying the device cable across the center of the bracket (1) and inserting the security cable through one of the two holes in the bracket (2).
  • Page 102 Thread the keyboard and mouse cables through the computer chassis lock. Screw the lock to the chassis in the thumbscrew hole using the screw provided. Chapter 3 Small Form Factor (SFF) hardware upgrades ENWW...
  • Page 103 Insert the plug end of the security cable into the lock (1) and push the button in (2) to engage the lock. Use the key provided to disengage the lock. When complete, all devices in your workstation will be secured. ENWW Installing a security lock...
  • Page 104: Front Bezel Security

    Front bezel security The front bezel can be locked in place by installing a security screw provided by HP. To install the security screw: Remove/disengage any security devices that prohibit opening the computer. Remove all removable media, such as compact discs or USB flash drives, from the computer. Turn off the computer properly through the operating system, then turn off any external devices.
  • Page 105 Install the security screw through the middle front bezel release tab to secure the front bezel in place. Replace the access panel. If the computer was on a stand, replace the stand. Reconnect the power cord and turn on the computer. Lock any security devices that were disengaged when the access panel was removed.
  • Page 106: Ultra-Slim Desktop (Usdt) Hardware Upgrades

    Ultra-slim Desktop (USDT) hardware upgrades Serviceability features The computer includes features that make it easy to upgrade and service. No tools are needed for most of the installation procedures described in this chapter. Warnings and cautions Before performing upgrades be sure to carefully read all of the applicable instructions, cautions, and warnings in this guide.
  • Page 107: Connecting The Power Cord

    Connecting the power cord When connecting the power supply, it is important to follow the steps below to ensure the power cord does not pull free from the computer. Plug the female end of the power cord into the power supply brick (1). Connect the other end of the power cord to an electrical outlet (2).
  • Page 108: Removing The Computer Access Panel

    Removing the computer access panel To access internal components, you must remove the access panel: Remove/disengage any security devices that prohibit opening the computer. Remove all removable media, such as compact discs or USB flash drives, from the computer. Turn off the computer properly through the operating system, then turn off any external devices. Disconnect the power cord from the power outlet and disconnect any external devices.
  • Page 109: Replacing The Computer Access Panel

    Replacing the computer access panel Align the tabs on the panel with the slots on the chassis then slide the panel towards the front of the chassis until it stops (1). Tighten the thumbscrew to secure the access panel (2). ENWW Replacing the computer access panel 101...
  • Page 110: Removing The Front Bezel

    Removing the front bezel Remove/disengage any security devices that prohibit opening the computer. Remove all removable media, such as compact discs or USB flash drives, from the computer. Turn off the computer properly through the operating system, then turn off any external devices. Disconnect the power cord from the power outlet and disconnect any external devices.
  • Page 111: Removing A Bezel Blank

    Removing a bezel blank On some models, there is a bezel blank covering the slim optical drive bay that needs to be removed before installing a slim optical drive. To remove a bezel blank: Remove the access panel and front bezel. To remove the bezel blank, press inward on the six retaining tabs (1) and pull the blank off the front bezel (2).
  • Page 112: Replacing The Front Bezel

    Replacing the front bezel Insert the three hooks on the bottom side of the bezel into the rectangular holes on the chassis (1) then rotate the top side of the bezel onto the chassis (2) and snap it into place. 104 Chapter 4 Ultra-slim Desktop (USDT) hardware upgrades ENWW...
  • Page 113: Changing From Desktop To Tower Configuration

    Changing from desktop to tower configuration The Ultra-slim Desktop can be used in a tower orientation with the tower stand included with the computer. Remove/disengage any security devices that prohibit opening the computer. Remove all removable media, such as compact discs or USB flash drives, from the computer. Turn off the computer properly through the operating system, then turn off any external devices.
  • Page 114: System Board Connections

    System board connections Refer to the following illustration and table to identify the system board connectors. System Board Connector System Board Label Color Component Mini PCI Express x1 X1PCIEXP1 black Expansion Card (for example, WLAN card) Mini-SATA mSATA white Ultra-Small SSD Hood Lock HLOCK black...
  • Page 115: Installing Additional Memory

    Installing additional memory The computer comes with double data rate 3 synchronous dynamic random access memory (DDR3- SDRAM) small outline dual inline memory modules (SODIMMs). SODIMMs The memory sockets on the system board can be populated with up to two industry-standard SODIMMs.
  • Page 116: Populating Sodimm Sockets

    Populating SODIMM sockets There are two SODIMM sockets on the system board, with one socket per channel. The sockets are labeled DIMM1 and DIMM3. The DIMM1 socket operates in memory channel B. The DIMM3 socket operates in memory channel A. Item Description System Board Label...
  • Page 117: Installing Sodimms

    Installing SODIMMs CAUTION: You must disconnect the power cord and wait approximately 30 seconds for the power to drain before adding or removing memory modules. Regardless of the power-on state, voltage is always supplied to the memory modules as long as the computer is plugged into an active AC outlet. Adding or removing memory modules while voltage is present may cause irreparable damage to the memory modules or system board.
  • Page 118 To remove a SODIMM, press outward on the two latches on each side of the SODIMM (1) then pull the SODIMM out of the socket (2). NOTE: If a solenoid hood lock is installed in the computer, it may be necessary to remove the lock before removing or installing a SODIMM.
  • Page 119: Replacing The Optical Drive

    Reconnect the power cord and turn on the computer. Lock any security devices that were disengaged when the computer cover or access panel was removed. The computer automatically recognizes the additional memory when you turn on the computer. Replacing the optical drive The Ultra-slim Desktop uses a slim Serial ATA (SATA) optical drive.
  • Page 120: Preparing The New Optical Drive

    Preparing the new optical drive Before the new optical drive can be used, the release latch must be attached. Peel the backing off the adhesive on the release latch. Without allowing the release latch to touch the optical drive, carefully align the holes on the release latch with the pins on the side of the optical drive.
  • Page 121: Installing The New Optical Drive

    Installing the new optical drive NOTE: If you are installing an optical drive in a bay that did not previously have a drive in it, you must remove the access panel, the front bezel, and the bezel blank covering the opening of the bay before proceeding.
  • Page 122: Replacing The Hard Drive

    Replacing the hard drive NOTE: The Ultra-slim Desktop supports only 2.5-inch Serial ATA (SATA) internal hard drives. Before you remove the old hard drive, be sure to back up the data from the old hard drive so that you can transfer the data to the new hard drive. The 2.5-inch hard drive is enclosed in a carrier under the optical drive.
  • Page 123 Lift the hard drive carrier straight up and out of the chassis. Remove the four guide screws from the sides of the hard drive carrier. Lift the hard drive up to the top of the carrier (1) and slide the drive out of the carrier (2). ENWW Replacing the hard drive 115...
  • Page 124 Position the hard drive so that the top of the hard drive is up against the top of the carrier (1) so that the circuit board on the bottom of the hard drive does not come in contact with the tabs on the bottom of the carrier, then slide the new hard drive into the carrier (2).
  • Page 125 To place the hard drive carrier back in the chassis, align the guide screws with the slots on the drive bay, drop the carrier straight down into the drive bay (1), and press the handle on the carrier all the way down (2) so that the drive is properly seated and locked in place. Replace the optical drive and reconnect the cable on the back of the optical drive.
  • Page 126: Installing And Removing A Port Cover

    Installing and removing a port cover An optional rear port cover is available for the computer. To install the port cover: Thread the cables through the bottom hole on the port cover (1) and connect the cables to the rear ports on the computer. Insert the hooks on the port cover into the slots on the rear of the chassis, then slide the cover to the right to secure it in place (2).
  • Page 127: Installing A Security Lock

    Installing a security lock Cable lock There are two cable lock slots on the rear of the computer. The slot next to the thumbscrew should be used when there is no port cover. The slot on the far right should be used when a port cover is installed.
  • Page 128: Padlock

    Padlock HP business PC security lock Fasten the security cable by looping it around a stationary object. 120 Chapter 4 Ultra-slim Desktop (USDT) hardware upgrades ENWW...
  • Page 129 Insert the cable lock into the cable lock slot on the back of the monitor and secure the lock to the monitor by inserting the key into the key hole on the rear of the lock and rotating the key 90 degrees.
  • Page 130 Use the bracket provided in the kit to secure other peripheral devices by laying the device cable across the center of the bracket (1) and inserting the security cable through one of the two holes in the bracket (2). Use the hole in the bracket that best secures the peripheral device cable. Thread the keyboard and mouse cables through the computer chassis lock.
  • Page 131 Screw the lock to the chassis in the thumbscrew hole using the screw provided. Insert the plug end of the security cable into the lock (1) and push the button in (2) to engage the lock. Use the key provided to disengage the lock. ENWW Installing a security lock 123...
  • Page 132: Front Bezel Security

    When complete, all devices in your workstation will be secured. Front bezel security The front bezel can be locked in place by installing a security screw provided by HP. To install the security screw: Remove/disengage any security devices that prohibit opening the computer. Remove all removable media, such as compact discs or USB flash drives, from the computer.
  • Page 133 Remove the black screw on the front of the chassis behind the bezel. The screw is located next to the optical drive and is labeled "BEZEL." Replace the front bezel. Install the security screw through the middle front bezel release tab and into the chassis to secure the front bezel in place.
  • Page 134: Appendix A Battery Replacement

    Battery replacement The battery that comes with the computer provides power to the real-time clock. When replacing the battery, use a battery equivalent to the battery originally installed in the computer. The computer comes with a 3-volt lithium coin cell battery. WARNING! The computer contains an internal lithium manganese dioxide battery.
  • Page 135 Depending on the type of battery holder on the system board, complete the following instructions to replace the battery. Type 1 Lift the battery out of its holder. Slide the replacement battery into position, positive side up. The battery holder automatically secures the battery in the proper position.
  • Page 136 Insert the new battery and position the clip back into place. NOTE: After the battery has been replaced, use the following steps to complete this procedure. Replace the computer access panel. Plug in the computer and turn on power to the computer. Reset the date and time, your passwords, and any special system setups using Computer Setup.
  • Page 137: Appendix B Unlocking The Smart Cover Lock

    Unlocking the Smart Cover Lock NOTE: The Smart Cover Lock is an optional feature included on some models only. The Smart Cover Lock is a software-controllable cover lock, controlled by the setup password. This lock prevents unauthorized access to the internal components. The computer ships with the Smart Cover Lock in the unlocked position.
  • Page 138: Using The Smart Cover Failsafe Key To Remove The Smart Cover Lock

    Using the Smart Cover FailSafe Key to remove the Smart Cover Lock To open the access panel with the Smart Cover Lock engaged: Remove/disengage any security devices that prohibit opening the computer. Remove all removable media, such as compact discs or USB flash drives, from the computer. Turn off the computer properly through the operating system, then turn off any external devices.
  • Page 139 ● Removing the Smart Cover Lock Screw from the Small Form Factor ● Removing the Smart Cover Lock Screw from the Ultra-slim Desktop You can now remove the access panel. To reattach the Smart Cover Lock, secure the lock in place with the tamper-proof screws. ENWW Using the Smart Cover FailSafe Key to remove the Smart Cover Lock 131...
  • Page 140: Appendix C Electrostatic Discharge

    Electrostatic discharge A discharge of static electricity from a finger or other conductor may damage system boards or other static-sensitive devices. This type of damage may reduce the life expectancy of the device. Preventing electrostatic damage To prevent electrostatic damage, observe the following precautions: ●...
  • Page 141: Appendix D Computer Operating Guidelines, Routine Care And Shipping Preparation

    Computer operating guidelines, routine care and shipping preparation Computer operating guidelines and routine care Follow these guidelines to properly set up and care for the computer and monitor: ● Keep the computer away from excessive moisture, direct sunlight, and extremes of heat and cold.
  • Page 142: Optical Drive Precautions

    Optical drive precautions Be sure to observe the following guidelines while operating or cleaning the optical drive. Operation ● Do not move the drive during operation. This may cause it to malfunction during reading. ● Avoid exposing the drive to sudden changes in temperature, as condensation may form inside the unit.
  • Page 143: Index

    Index SFF removal 60 SFF memory 65 access panel SFF replacement 62 SFF slim optical drive 81 locking and unlocking 129 SFF security 96 TWR 2.5-inch hard drive 45 SFF removal 58 TWR blank removal 18 TWR 3.5-inch hard drive 45 SFF replacement 59 TWR removal 17 TWR 5.25-inch optical drive...
  • Page 144 SFF computer access panel TWR memory 21 media card reader USDT memory 107 features 9 SFF expansion card 68 system board connections SFF installation 77 SFF front bezel 60 SFF 64 SFF removal 75 SFF media card reader 75 TWR 20 TWR installation 38 SFF slim optical drive 80 USDT 106...

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