Hardware Reference Guide HP EliteOne 800 G1 All-in-One...
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About This Book This guide provides basic information for upgrading this computer model. WARNING! Text set off in this manner indicates that failure to follow directions could result in bodily harm or loss of life. CAUTION: Text set off in this manner indicates that failure to follow directions could result in damage to equipment or loss of information.
Table of contents 1 Product features ............................. 1 Overview .............................. 1 Front components ..........................3 Side components ..........................4 Rear components ..........................5 Keyboard features ..........................6 Positioning the computer ........................7 Adjusting the height-adjustable/recline stand (optional) ............7 Adjusting the tilt/swivel stand (optional) ................8 Waking the computer ...........................
Connecting a second display ......................25 Locating internal components ......................28 Removing and installing memory ....................... 29 SODIMMs .......................... 29 DDR3-SDRAM SODIMMs ....................29 Populating SODIMM sockets ..................... 30 Installing SODIMMs ......................30 Replacing the battery ......................... 33 Replacing drives ..........................36 Replacing a hard disc drive ....................
Product features Overview Figure 1-1 HP EliteOne 800 G1 All-in-One The HP EliteOne 800 G1 All-in-One offers the following features: ● Integrated All-in-One form factor ● Full HD IPS, LCD display (1920 x 1080) with LED backlighting ◦ 58.4-cm (23-inch) diagonal, capacitive touch optional ●...
● Optional Tray-load HP SuperMulti DVD+/-RW SATA Optical Disc Drive, DVD-ROM disc drive, or Slim BDXL Blu-ray Writer ● Intel Q87 Express chipset – Intel vPro ● Two SODIMM slots with up to 16 GB of DDR3 SDRAM memory and dual channel memory support ●...
Side components Figure 1-3 Side components Table 1-2 Side components Component Component Hard disc drive activity LED Headset/line out jack HP 6-in-1 media card reader (optional) Tray-load optical disc drive USB 3.0 port, fast-charging Optical disc drive eject button USB 3.0 port Optical disc drive activity LED Microphone/line in jack Power button...
Keyboard features Figure 1-5 Keyboard features Table 1-4 Keyboard features Component Component Sleep Mute Volume Fast Reverse Decrease Volume Play/Pause Increase Volume Stop Function Fast Forward Chapter 1 Product features...
Positioning the computer This computer may be shipped with no stand, with a height-adjustable stand, or a tilt/swivel stand. The computer may be placed in the landscape position with the HP logo on the bottom bezel or it may be placed in the portrait position with the HP logo on the right side, as you face the computer. Figure 1-6 Supported and unsupported positions CAUTION:...
WARNING! If the height-adjustable/recline stand is installed, before laying the computer down for service, first grasp the sides of the display and raise the display to the highest position. Do not lay the computer down with the sliding stand in the low position. The stand may suddenly release, which could cause injury or damage to equipment.
To wake the computer from hibernation, press and release the power button. ▲ This affects the HP EliteOne 800 G1 Touch All-in-One equipped with one of the following operating systems: ● Windows 8 (all editions, 64-bit) ●...
Hardware repair and upgrade Warnings and cautions Before performing upgrades be sure to carefully read all of the applicable instructions, cautions, and warnings in this guide. WARNING! To reduce the risk of personal injury from electrical shock, hot surfaces, or fire: Disconnect the power cord from the wall outlet and allow the internal system components to cool before touching.
Additional information For more information on removing and replacing hardware components, the Computer Setup utility, and troubleshooting, refer to the Maintenance and Service Guide (available in English only) for your computer model at http://www.hp.com. Removing and installing the rear port cover Removing the rear port cover If a cable lock is installed on the rear of the unit, remove the lock.
Installing the rear port cover Be sure that all cables are connected. Hold the cover close to the computer (1) and line up the right edge of the cover with the right edge of the computer. Hook the six tabs on the bottom edge into the chassis, then press the top edge of the cover against the chassis until it locks into place (2).
Plug the power cord into the power connection on the rear of the computer (1). Figure 2-3 Connecting power Plug the three-pronged power plug into a power outlet (2). If the tilt/swivel stand is installed on the computer, attach the cable management cover: Position the cable management cover under the cables and align the cover hooks with the slots in the stand.
Disconnecting power Remove all removable media, such as compact discs or USB flash drives, from the computer. Turn off the computer properly through the operating system, then turn off any external devices. Remove the cable lock, if one is installed on the rear of the computer. If the rear port cover is installed, remove the cover.
Installing an access panel security screw You may prevent access to internal components and ports by securing the access panel and rear port cover. Screw a T15 tamper-resistant Torx screw through the rear port cover and the access panel to prevent removal of either.
Insert the wireless receiver into a USB port on the computer. Figure 2-7 Installing the wireless receiver Press and hold the Connect button on the wireless receiver for five seconds until the blue activity LED begins blinking. NOTE: When the blue activity LED begins blinking, you have 30 seconds to synchronize the mouse with the wireless receiver.
Removing batteries from the optional wireless keyboard or mouse NOTE: The wireless keyboard and mouse are optional components. To remove batteries from the wireless keyboard, remove the battery door on the underside of the keyboard (1) and lift the batteries out of the battery compartment (2). Figure 2-8 Removing batteries from the wireless keyboard To remove batteries from the wireless mouse, remove the battery door on the underside of the mouse...
Installing and removing a stand Two stands are available for the computer: ● Height-adjustable/recline stand ● Tilt/swivel stand Installing and removing a height-adjustable/recline stand (optional) Installing a height-adjustable/recline stand To install the stand: Place the computer face down on a soft flat surface. HP recommends that you set down a blanket, towel, or other soft cloth to protect the bezel and screen surface from scratches or other damage.
Tighten the four captive screws to secure the stand to the chassis. Figure 2-12 Securing the stand Removing a height-adjustable/recline stand To remove the stand: Remove all removable media, such as compact discs or USB flash drives, from the computer. Turn off the computer properly through the operating system, then turn off any external devices.
Place the computer face down on a soft flat surface. HP recommends that you set down a blanket, towel, or other soft cloth to protect the bezel and screen surface from scratches or other damage. WARNING! Before laying the computer down for service, first grasp the sides of the display and raise the display to the highest position.
Lift the stand up and off the computer. Figure 2-15 Removing the stand Installing and removing a tilt/swivel stand (optional) Installing a tilt/swivel stand To install the stand: Place the computer face down on a soft flat surface. HP recommends that you set down a blanket, towel, or other soft cloth to protect the bezel and screen surface from scratches or other damage.
Tighten the captive screws to secure the stand to the chassis. Figure 2-17 Securing the stand Align the top of the back of the stand with the stand, and press it into place, working along the sides until it is in place. Figure 2-18 Installing the back of the stand Removing a tilt/swivel stand...
Place the computer face down on a soft flat surface. HP recommends that you set down a blanket, towel, or other soft cloth to protect the bezel and screen surface from scratches or other damage. Push the release button (1) on the bottom of the stand and pull the back of the stand off (2) the computer.
Lift the stand up and off the computer. Figure 2-21 Removing the stand Connecting a second display The DisplayPort connector on the rear of the computer allows you to connect a second display to the computer. If you are adding a second display that has a DisplayPort connector, then no DisplayPort video adapter is required.
If your second display has a DisplayPort connector, connect a DisplayPort cable directly between the DisplayPort connector on the rear of the computer and the DisplayPort connector on the second display. Figure 2-22 Connecting a DisplayPort cable Figure 2-23 Connecting a second display Chapter 2 Hardware repair and upgrade...
If your second display does not have a DisplayPort connector, connect a DisplayPort video adapter to the DisplayPort connector of the computer. Then connect a cable (VGA, DVI. or HDMI, depending on your application) between the adapter and a second display. NOTE: When a DisplayPort adaptor is used, the rear port cover cannot be installed unless a DisplayPort extender cable is used in conjunction with the adaptor.
Removing and installing memory The computer comes with double data rate 3 synchronous dynamic random access memory (DDR3- SDRAM) small outline dual inline memory modules (SODIMMs). SODIMMs The memory sockets on the system board can be populated with up to two industry-standard SODIMMs.
Populating SODIMM sockets The system will automatically operate in single channel mode, dual channel mode, or flex mode, depending on how the SODIMMs are installed. Refer to the following table to identify the SODIMM channel locations. Table 2-2 Identifying SODIMM locations Location System board label Channel...
Slide the access panel latches toward the edges of the unit, then slide the access panel toward the top of the computer until it slides off the unit. Figure 2-26 Removing the access panel To remove a memory module, press outward on the two latches on each side of the SODIMM (1), then pull the SODIMM out of the socket (2).
To install a memory module, slide the SODIMM into the socket at approximately a 30° angle (1), then press the SODIMM down (2) so that the latches lock it in place. Figure 2-28 Installing a memory module NOTE: A memory module can be installed in only one way. Match the notch on the module with the tab on the memory socket.
Replacing the battery The battery is located on the system board on the lower right side of the fan. The battery that comes with the computer provides power to the real-time clock. When replacing the battery, use a battery equivalent to the battery originally installed in the computer. The computer comes with a 3-volt lithium coin cell battery.
Slide the access panel latches toward the edges of the chassis, then slide the access panel toward the top of the computer until it slides off the chassis. Figure 2-30 Removing the access panel The battery can now be seen on the lower right side of the fan. Figure 2-31 Locating the battery To release the battery from its holder, squeeze the metal clamp that extends above one edge of...
To insert the new battery, slide one edge of the replacement battery under the holder’s lip with the positive side up. Push the other edge down until the clamp snaps over the other edge of the battery (2). Figure 2-32 Removing and replacing a coin cell battery To replace the access panel, set the panel on the back of the computer, slightly above the stand, and slide it down into place.
Replacing drives Replacing a hard disc drive The hard disc drive is located behind the access panel on the lower left side of the computer (when viewed from behind). The drive is housed in a removable cage. One or two 2.5-inch solid state drives (SSDs) or self-encrypting drives (SEDs) may be installed in the computer.
Pull the latch next to the lower side of the 2.5-inch hard disc drive cage away from the cage to release it, then slide the cage toward the edge of the chassis and lift it out. Figure 2-35 Removing the 2.5-inch hard disc drive cage If there is a second disc drive in the 2.5-inch cage, disconnect both cables from it.
Installing a 2.5-inch hard disc drive Insert the 2.5-inch hard disc drive into the drive cage. ● To install a primary hard disc drive, insert the drive into the lower position in the drive cage. Be sure to insert the end with the connectors first. NOTE: The primary drive is the lower position in the drive cage.
Fasten an upper 2.5-inch hard disc drive securely in place with the four standard screws that shipped with the drive. Position the 2.5-inch drive cage above its final site with the hard disc drive connectors facing toward the center of the chassis. If the drive cage contains a secondary (upper) drive, locate the power and data cables next to the drive cage and connect them to the secondary drive.
To replace the access panel, set the panel on the back of the computer, slightly above the stand, and slide it down into place. Figure 2-39 Replacing the access panel Reconnect the power cord and external devices. Lock any security devices that were disengaged when the access panel was removed. Place the computer in the upright position.
Slide the access panel latches toward the edges of the chassis, then slide the access panel toward the top of the computer until it slides off the chassis. Figure 2-40 Removing the access panel Push and hold the tab (1) at the back of the optical disc drive enclosure while sliding the drive (2) out of the chassis.
Pull the latch off the optical disc drive. Figure 2-42 Removing the optical disc drive latch Remove the cover from the adhesive strip on the new latch. Align the two pins on the latch with the holes in the new optical disc drive and press the latch onto the drive firmly. NOTE: You may reuse the latch removed from the old optical disc drive.
Align the new optical disc drive with the opening in the side of the computer. Push the drive in firmly until it snaps into place. NOTE: The optical disc drive can be installed in only one way. Figure 2-44 Installing the optical disc drive To replace the access panel, set the panel on the back of the computer, slightly above the stand, and slide it down into place.
Electrostatic discharge A discharge of static electricity from a finger or other conductor may damage system boards or other static-sensitive devices. This type of damage may reduce the life expectancy of the device. Preventing electrostatic damage To prevent electrostatic damage, observe the following precautions: ●...
Computer operating guidelines, routine care, and shipping preparation Computer operating guidelines and routine care Follow these guidelines to properly set up and care for the computer: ● Keep the computer away from excessive moisture, direct sunlight, and extremes of heat and cold.
damp cloth to gently wipe the screen surface. Never spray the cleaner directly on the screen surface. It may run behind the bezel and damage the electronics. ◦ Occasionally clean the air vents on all vented sides of the computer. Lint, dust, and other foreign matter can block the vents and limit the airflow.