Enquiry, Toggling And Transferring - Telekom T-Comfort 630 User Manual

Enquiry, Toggling and Transferring

Team Functions
With the trunk keys you can set your telephone to idle either by
programming call protection, call diversion or a substitute. You
can also change the call signalling mode via the trunk keys (see
the section entitled MenuCard "Prog. call key" (Trunk Key) on
page 69).
Using Team Keys
For calls for another team member, the call number of the
caller (or the name if there is a corresponding entry in the tele-
phone book) and the user name of the team member are shown
alternately in the display. You can accept a call for another team
member by pressing the appropriate team key on your tele-
phone. You can put the accepted call through to the team mem-
ber using the team key.
You can change the call signalling mode via the trunk keys (see
the section entitled MenuCard "Prog. team key" starting on
page 71).
Using Busy Keys
When a call comes in for a team member, the LED for the
programmed busy key flashes. You accept the call by pressing
the busy key. As opposed to the team key, the call here is taken
on your own trunk key, so that the called telephone number
remains free. You can forward the accepted call to the team
member (refer to section Transferring on page 68).
Using Direct-call Keys
Via direct-call keys you can only make calls to team and
trunk keys programmed with the same telephone number. No
calls are signalled to direct-call keys.
For information on how to use these functions, please also refer
to the chapter entitled Enquiry, Toggling, Transfer and
Conference starting on page 52.
Within a team you can put a call on hold for enquiries or trans-
fers. Calls on hold are indicated by the LED flashing slowly on
your telephone.
While the call is on hold you can make an enquiry call to
another member in the team and transfer the call.
Managing Calls in a Team 67