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Transferring an Internal/External Call to an Internal Subscriber
Making Calls
The original call is put on hold while you are consulting with the
third subscriber.
To toggle (i.e. switch backwards and forwards between the
two subscribers), press the key of the held subscriber (the LED
and arrow symbol on this key flash slowly).
h
/
End enquiry/toggling by replacing the handset or
pressing the disconnect key (only T-Comfort 730 Systemtelefon
and the T-Comfort 830 Systemtelefon).
/
Then press the key of the call on hold.
G
You are now reconnected to the subscriber who had been
held.
You have dialled an internal enquiry call (see the section enti-
tled Enquiry/Toggling by means of the R-Key or Another Call
Key on page 52). When the subscriber answers,
G h
inform them of the call transfer and hang up.
If the subscriber does not answer,
h
hang up; the internal subscriber is called.
If the called internal subscriber answers, they are connected to
the waiting call. If this call is not accepted within a certain
period of time (by default 45 seconds), you are called back and,
after lifting your handset or pressing the call key, are recon-
nected to the original subscriber and the display shows informa-
tion on the recall.
The period of time after which a recall is made can be changed
by your system administrator. Ask your administrator for the cur-
rent time value.
While a call is being transferred to another internal subscriber,
the caller hears music on hold. The setting "Music on hold
upon transfer on calling" in the Configurator of the Web con-
sole specifies whether callers continue to hear music on hold
on recall, or whether they hear the ringing tone again.
If the line of the called internal subscriber is busy,
Enquiry, Toggling, Transfer and Conference 53
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