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Making Calls
program, select the
9ƒBooking number
can define a booking number that will be saved to the func-
tion key. If you do not define a booking number, then you
can – after pressing the function key – enter any booking
number. Ask your system administrator how long a booking
number can be (this depends on the system configuration)
and which booking numbers possibly already exist.
Calls made with booking numbers can be analysed with the
■
Comfort Pro S/T-Comfort 930 DSL Comfort Pro A IVE web
application.
Park call
calls or put down the receiver and engage in other activities.
(This is fundamentally different from the "Hold Connection"
function; with this function the connection with the caller is ter-
minated as soon as the called subscriber puts down the
receiver). Parked calls are recorded in a list on the system termi-
nal. Users can accept the calls from the list in whichever order
they wish, enabling them to unpark specific calls as required.
Until his call is unparked, the caller will hear music on hold, pro-
vided music on hold has been configured. If the user does not
unpark the caller after a certain amount of time, he will receive
an automatic recall if the receiver has been replaced (the dis-
play shows information on the recall). This automatically
unparks the caller. If, however, the user is still making another
call and has not hung up, the caller will hear the busy tone and
will be "unparked".
Authorisation for parking connections and the period of time
after which there is a recall is defined by the administrator dur-
ing the configuration of the system.
Pick-up
up group. Your first call is put on hold.
(*: Not possible if there are already two active calls.)
Note:
If a called subscriber is a member of an (additional) pickup
group for which pickup protection (Prevent Pickup) is active,
then you cannot pick up calls to that subscriber's number.
Pick-up select...
phone. To do this, enter the number of that telephone. If the
other terminal is already in the call state (e.g. an answering
Connections: 2ƒDial:
entry from the
: Users can park one or more callers to make other
*: Accepts a call for another telephone in your pick-
*: You accept a call for any other tele-
Making External/Internal Calls 47
Main menu
.You
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