Canon imageRUNNER 8500 Service Manual
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Also See for imageRUNNER 8500:
- Brochure (12 pages) ,
- Specification (2 pages) ,
- Network manual (200 pages)
Related Manuals for Canon imageRUNNER 8500
Summary of Contents for Canon imageRUNNER 8500
- Page 1 SERVICE GUIDE CANON U.S.A., INC. Rev. 0 May 2001 SYSTEMS & TECHNICAL SUPPORT DIVISION...
- Page 2 8500 Service Guide IMPORTANT SPECIFICATIONS AND OTHER INFORMATION CONTAINED HEREIN MAY VARY SLIGHTLY FROM ACTUAL MACHINE VALUES OR THOSE FOUND IN ADVERTISING AND OTHER PRINTED MATTER. USE OF THIS SERVICE GUIDE SHOULD BE STRICTLY SUPERVISED TO AVOID DISCLOSURE OF CONFIDENTIAL INFORMATION.
- Page 3 Pursuant to the dealer agreement with Canon U.S.A., Inc., this service guide is solely for reference purposes and may be used only by authorized Dealers of Canon U.S.A., Inc. No part of this service guide may be reproduced or transmitted in any form by any means, electronic or mechanical, for any purpose without the prior written consent of Canon U.S.A., Inc., except as expressly...
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Page 4: Table Of Contents
Internet Systems And Technical Support......................16 Recommended Monthly Print/Copy Volume....................16 Warranty Conditions............................16 VII. Technical Training............................17 Overview................................17 Obtaining imageRUNNER 8500 Certification....................17 imageRUNNER 8500 In-House Training Course....................18 Who Should Attend ............................18 Prerequisites..............................18 Materials ................................18 What You Will Learn ............................19 Training Facilities ............................19 imageRUNNER 8500 Service Guide Rev. - Page 5 8500 Service Guide VIII. Service Requirements ...........................20 Authorization Policy ............................20 Service Recommendation ..........................21 Appendix.................................22 imageRUNNER 8500 Series Limited Warranty Conditions................22 Canon GPR-7 Drum Unit Limited Warranty ....................23 imageRUNNER 8500 Service Guide Rev. 0 May 2001 Page iv...
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Page 6: Product Overview
Printing, up to 5 copy reservations, 100 sheet staple and 3 hole / 2 hole punch. High Image Quality The imageRUNNER 8500 scans up to 600 x 600 dpi, copies up to 1,200 x 600 dpi and printing up to 2,400 x 600 dpi. -
Page 7: Product Configuration
8500 Service Guide III. Product Configuration Items included in the imageRUNNER 8500 Copier Box: imageRUNNER 8500 Developer Assembly x1 Pressure Plate, Developing Assembly x1 ADF Tray Unit x1 Label, Size of Cassette x2 Label, Cassette Universal x2 Size Plate x2... -
Page 8: Imagerunner 8500
8500 Service Guide imageRUNNER 8500 Item Item Number imageRUNNER 8500 imageRUNNER 8500 6758-A003-AA Accessories Item Number Item Finisher-K1 6777-A002-AA Finisher-K2 6778-A002-AA Saddle Finisher-K3 6779-A002-AA Document Insertion Unit-B1 6786-A001-AA Paper Folding Unit-C1 6787-A001-AA Document Tray-C1 0515-A001-AA FL Cassette-P4 0334-A009-AA Paper Deck-M1... -
Page 9: Specifications
8500 Service Guide Specifications imageRUNNER 8500 imageRUNNER 8500 (Main Unit) Type Digital, Multifunction Imaging System Laser Dry Electrostatic Transfer Copying Method Developing System Dry Monocomponent Toner Projection Acceptable Originals Sheets, Books, and 3 Dimensional Items (up to 4.4 lbs.) Maximum Original Size 11”... -
Page 10: Saddle Finisher-K3
8500 Service Guide Saddle Finisher-K3 Saddle Finisher-K3 Acceptable Paper Weight 17 lb. Bond to 110 lb. Index Number Of Trays 2 Trays Up to 1,000 Sheets LTR / 500 Sheets 11"x17"- Top Tray Offset is supported or 100 sets all size. -
Page 11: Finisher-K2
8500 Service Guide Finisher-K2 Finisher-K2 Acceptable Paper Weight 17lb. Bond to 110lb. Index (64 - 200 g/m2) 1,000 Sheets LTR, LGL, 11"x17"- Offset is Supported or Top Tray: 100 sets all size Capacity Per Tray 2,000 Sheets LTR / 1000 Sheets LGL, 11"x17"- Offset is... -
Page 12: Finisher-K1
8500 Service Guide Finisher-K1 Finisher-K1 Acceptable Paper Weight 17 lb. Bond to 110 lb. Index 2 Trays Number of Trays Up to 1,000 Sheets LTR, KLGL, 11"x17"- Offset is Supported or Top Tray 100 sets all size Capacity Per Tray Up to 2,000 Sheets LTR / 1000 Sheets LGL, 11"x17"- Offset is... -
Page 13: Service Features
RESULT IN AN OVERLOAD TO THE ELECTRIC CIRCUITS OR DAMAGE TO THE COPIER. Figure 1 NEMA 6-15R 208V, 60Hz Based on hardware installation only with technician experienced on the imageRUNNER 8500. imageRUNNER 8500 Service Guide Rev. 0 May 2001 Page 8... -
Page 14: Upgrading
(FDIMM) on the Main Controller Printed Circuit Board (PCB) When the hard disk drive is replaced, the Service Support Tool is used to format the new HDD and load software. Canon U.S.A. will make the data for these updates available to the dealers via CD-ROM. -
Page 15: Handling Of The Hard Disk Drive
HDD. In no event will Canon U.S.A. or any of its affiliates or dealers be liable for any damages for loss of data received or stored on the hard disk, including loss arising from lost opportunity to use such data, even if canon is informed of possibility of such damages. -
Page 16: Periodic Replacement Parts
8500 Service Guide Periodic Replacement Parts Product Estimated Description Quantity Remarks Number Copies Primary Charging Wire FB4-3687-000 500,000 Primary Charging Wire Cleaning FF5-6883-000 500,000 FF5-6884-000 500,000 Pre-Transfer / Transfer / FB4-3687-000 250,000 Separation Charging Wire Pre-Transfer Charging Wire FF5-9552-000... -
Page 17: Consumable Parts For Main Unit
8500 Service Guide Consumable Parts For Main Unit Estimated Part Description Part Number Quantity Remarks Life (copies) 200 hrs, or Scanning Lamp FH7-3347-000 150,000 times Developing Cylinder FB5-3111-000 1,000,000 Developing Cylinder Member FS5-6579-000 1,000,000 Cleaner Separation Claw FB4-8018-000 250,000... -
Page 18: Consumable Parts For Adf
8500 Service Guide Consumable Parts For ADF Estimated Part Description Part Number Quantity Remarks Life (copies) Feeding Belt FB5-9541-000 200,000 Pick-up Roller FB4-7640-000 250,000 FG6-7723-000 250,000 (Separation Unit) Feeding Roller Actual number of FG6-7725-000 250,000 sheets. (Feeding Roller Unit) -
Page 19: Periodic Maintenance Items
8500 Service Guide Periodic Maintenance Items !: clean !: replace ⌧: lubricate ✹: adjust ❑: inspect Every Every Every Every Upon Unit Part Remarks 250,000 500,000 750,000 1,000,000 Installation copies copies copies copies Copyboard glass Externals Ozone filter 2 pc. -
Page 20: Service Policy
The following support mechanisms have been established to deliver high quality and timely technical support services and product information to imageRUNNER 8500 dealerships. These support services cover areas such as: system and user software, networking and connectivity issues, electro-mechanical operations, and other hardware servicing issues. -
Page 21: Internet Systems And Technical Support
24 hours a day, 7 days a week. If you do not already have access to the Canon e-support center, you can register by contacting the Technical Support Center during the business hours of 9AM to 8PM Eastern Time. -
Page 22: Technical Training
8500 Certification Guide. Certification Guides are to provide imageRUNNER 600 certified Technicians a reference for new technology that is used in the imageRUNNER 8500. The Certification Guide will highlight the differences, through pictures and reference materials, between the imageRUNNER 8500 and the imageRUNNER 600. -
Page 23: Imagerunner 8500 In-House Training Course
However, in August of 2001, it will be extended to five days to allow for comprehensive training of all of the imageRUNNER 600/550/60 and the imageRUNNER 8500. This five-day course will be available in all five of the Canon Regional Training Centers. -
Page 24: What You Will Learn
Mechanical and Electrical Service Diagnostics Component removal and identification Service Adjustments Maintenance Network Connectivity Training Facilities Training is available in each of the Canon regional offices: Jamesburg, New Jersey Norcross, Georgia Irving, Texas Irvine, California Itasca, Illinois imageRUNNER 8500 Service Guide Rev. -
Page 25: Service Requirements
• Novell CNA or Novell CNE / Microsoft MCSE™ certification. • Canon copier service technician with two years of experience centered on connectivity products. A degree in computer science, engineering, or a computer technician with two years of experience is required in the above areas. -
Page 26: Service Recommendation
To adequately service the imageRUNNER 8500, Canon U.S.A. strongly recommends that dealers have a laptop computer available for use as a primary tool for the imageRUNNER 8500. This laptop must meet the specifications that are listed in the Computer Requirements For Upgrading of the Service Features Section on Page 9. -
Page 27: Appendix
This warranty shall only apply if the Product is used in conjunction with compatible computers, peripheral equipment and software, as to which items Canon shall have no responsibility. This warranty does not cover the Canon Drum Unit for the Product, for which a separate warranty is given. -
Page 28: Canon Gpr-7 Drum Unit Limited Warranty
Following the expiration of the 30 day warranty period, and continuing for a period of ONE YEAR after delivery to the original purchaser of the Drum Unit or use of it to make 2,000,000 copies, whichever comes first, Canon shall provide a credit ("Credit") to the original purchaser toward a replacement Drum Unit if the Drum Unit fails to operate under normal use and service by reason of any defect in workmanship and materials, other than exterior defects, such as nicks, scratches or dents.