Solution; Scanner System: Blank Copy Or Black Copy - Konica Minolta magicolor 2490MF Service Manual

17. Miscellaneous errors

17.2 Solution

17.2.1

Scanner system: Blank copy or black copy

A. Typical faulty images
B. Troubleshooting procedure
Step Section
PWBs and con-
1
nection cables
2 Scanner unit
3
image process-
ing board
4
250
Blank copy
4036fs4038c0
Check Item
Connectors are securely connected with
no bent pins and no breaks in the connec-
tion cables.
The exposure lamp comes on.
Connectors on the image processing
board are connected properly.
The problem has been eliminated after
performing step 5.
Field Service Ver. 1.0 Jul. 2006
Black copy
4036fs4039c0
Result Action
NO Reconnect.
Replace the connection
cable.
NO Change scanner unit.
Reconnect.
NO
Change image process-
NO
ing board.