Called Number Routing; Calling Number / Called Number Routing - Mitel 3000 Administrator's Manual

Mitel 3000
Administrator's Manual
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Press the Scroll Down key ( ) until "CID / ANI Table" is displayed.
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Select "CID / ANI Table".
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Select an Index Number (001 - 200).
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Enter the caller telephone number.
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Press "Confirm".
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Enter the name to be associated with the number.
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Press Confirm.
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Select the option "Day Mode", "Night Mode" or "Day and Night Mode".
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Select the required option of "Extension", "Group", "Auto-Attendant" or "Courtesy Service".
Note: When selecting "Extension", only one extension can be selected. If more than one extension is
required, then a group would have to be programmed with the required extensions in the group.

CALLED NUMBER ROUTING

If the DID or DNIS service is provided the calls can be routed to extensions or groups based on the called
number received. A table of 100 entries is provided in the DID/DNIS Table programming option. Each
entry can be programmed to ring a group or extension. Courtesy Service or Auto Attendant can also be
programmed for each number. If the received number does not match an entry in the list the call is
presented to the group or extension programmed for the T1 line, or the PRI interface, in the Incoming
Ringing programming. This is Group 1 in default.
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From the programming extension, press the PROGRAM key.
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Press the Scroll Down key ( ) until "System Programming" is displayed.
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Select "System Programming".
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Enter the System Programming Password and select "Lines".
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Press the Scroll Down key ( ) until "DID / DNIS Table" is displayed.
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Select "DID / DNIS Table".
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Select an Index Number (001 - 100).
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Enter the DID telephone number.
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Press "Confirm".
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Enter the name to be associated with the number.
•
Press Confirm.
•
Select the option "Day Mode", "Night Mode" or "Day and Night Mode".
•
Select the required option of "Extension", "Group", "Auto-Attendant" or "Courtesy Service".
Note: When selecting "Extension", only one extension can be selected. If more than one extension is
required, then a group would have to be programmed with the required extensions in the group.

CALLING NUMBER / CALLED NUMBER ROUTING

If both Calling number and Called number services are available, and there are entries in both the CID/ANI
and DID/DNIS tables, then the default is that calls are routed based on the calling number if a match is
made in the CLI table. If no match is made in the CID/ANI table then the DID/DNIS table is checked. If a
match is made in the Called number table then the call is routed based on the Called number. If no match is
made in either table the call is presented to the group or extension programmed for the T1 line or the T1/E1
PRI Interface in the incoming ringing programming. This is Group 1 in default.
A programming option is provided to allow calls to be routed on the called number first and if no entry is
found then to check the calling number table.
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