Scanning Rap - Xerox Phaser 3200MFP Service Manual

Status Indicator RAPs

19 Scanning RAP

19A PC Scanning Problems
Description
Unable to scan using a PC.
Check and Cause
1. Check the Cable (USB or Parallel) is prop-
erly connected and that the machine can print
correctly.
2. Check that the driver is installed properly.
3. Check that the copy function operates nor-
mally.
19B Poor Quality of PC Scanned images
Description
Poor quality of scanned to PC images.
Check and Cause
1. Check if the resolution is set too low in PC
Scan options. (Refer to the User Manual.)
2. Use TECH mode,
shading test and examine the waveform print-
out.
2-32
GP 4, to carry out a
1. Reconnect the PC and machine, replace
any faulty cables. If using a parallel cable,
check that the parallel port is properly config-
ured. Ask the customer to check the BIOS of
the PC to ensure that there are no IRQ con-
flicts and to check that the input/output range
is 0378.
2. If printing is OK check that the Scan driver
is also installed (Refer to User's Manual.)
3. Check and install new parts as necessary:
• Main PBA
- PL 1.0 (Workcentre PE220)
- PL 1.1 (Phaser 3200) and
• CIS, PL 4
1. Teach the user about scanner resolution –
refer to the User Guide.
2. If the CIS waveform form is abnormal,
check and install a new CIS,
sary.
04/07 Phaser 3200MFP / Workcentre PE220
Solution
Solution
PL 4 if neces-