Outgoing Calls - Electronics Line Infinite Prime Installation Manual

5.1.6. HA and PGM DTMF commands
During a Telecontrol call, you can turn On and Off the Home Automation units, activate
and deactivate PGM using the DTMF commands "4XX" (PGM/HA unit #XX On) and
"5XX" (PGM/HA unit #XX Off).
5.1.7: Siren Muting
The siren is muted during Two-Way Audio communication. At the end of the call, the
siren is re-activated (if the Siren Cut-Off has not yet expired). During the call, pressing "9"
on your telephone cancels the re-activation of the siren.
5.1.8: Central Station Two-Way Audio
Central Station Two-Way Audio is an alarm verification feature that enables the central
station operator to establish Two-Way Audio communication with the control system
within ten minutes of an alarm.
To make a Central Station TWA call:
1. Call the control system either using the double call method (PSTN) or
directly (Cellular); when the control system picks up, two DTMF tones
are sounded.
2. Enter the Central Station TWA code (Code 30) on your telephone
within 15 seconds.
Do not enter your user code until you hear the two DTMF tones. Any digits entered before
the tones are sounded are disregarded by the system.
3. If the TWA mode is defined as "Simplex" (see 10.6.12: TWA Mode),
the audio channel opens in Listen mode (microphone active/speaker
mute). To switch to Speak mode, press "1" on your telephone. To
switch back to Listen mode, press "0" on your telephone.
4. The duration of the call is determined by the TC/VM Timeout (see
10.6.11: Telecontrol/Vocal Message Timeout). Ten seconds before the
timeout expires, two short DTMF tones are sounded. To extend the call,
press "7" on your telephone. This command restarts the timeout.
5. To disconnect before the end of the timeout, press " " then "#" on
your telephone.

5.2: Outgoing Calls

The infinite prime control system can make Two-Way Audio calls to the user or central
station in the event of an alarm. This feature is designed for applications such as alarm
verification, panic and medical emergency.
5.2.1: Service Call
The Service Call feature enables the user to establish a two-way audio
connection with the central station operator. For further information on
how to program this feature, see 10.5: Service Call.
To initiate a Service Call:
•
Press and hold down the Service Call key for a few seconds.
If the TWA mode is defined as "Simplex" (see 10.6.12: TWA Mode), the audio channel opens in
Listen mode (microphone active/speaker mute). The operator may switch to Speak mode, by
pressing "1" on their telephone. Pressing "0" switches back to Listen mode.
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Figure 5.1:
Service Call Key