MINOLTA-QMS ENord magicolor 3100 User Manual page 97

Symptom Cause
Smudges The media is is too
or dry.
shadows
occur
The transfer roller or
around
fuser unit may be
images
misinstalled or
with dense
defective.
black
printing.
Unsupported media is
being used.
Entire The imaging unit is old
sheet is or damaged.
printed in
The printer is
black or
connected to an outlet
color.
with a voltage or
frequency that does
not match the printer
specifications.
The image The media is moist
comes off from humidity.
when
Unsupported media is
rubbed.
being used.
The media type may
be incorrectly set.
Solving Problems
ENord- Istedgade 37A - 9000 Aalborg - telefon 96333500
Solution
Remove the dry media and replace it with
new media. Store media wrapped and in a
relative humidity of at least 30%.
Confirm the proper installation of the items,
and check them for damage. If necessary,
replace them.
Use MINOLTA-QMS-approved media. See
"Media" on page 32. Check
www.minolta-qms.com/support (click on
Answer Base) for currently approved
media. To order approved media, go to
www.q-shop.com.
Remove the imaging unit and check for
damage. If necessary, replace it.
Use a power source with the proper
specifications.
Remove the moist media and replace it
with new, dry media.
Use MINOLTA-QMS-approved media. See
"Media" on page 32. Check
www.minolta-qms.com/support (click on
Answer Base) for currently approved
media. To order approved media, go to
www.q-shop.com.
Envelopes, glossy stock (set as Thick 2 or
Thick 3), labels, and thick stock have to be
set in one of the Thick Stock modes.
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